FRONT END/ASST DEPT LEADER
Kroger
FRONT END/ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Assistant Department Leader at Kroger plays a critical role in overseeing the front-end operations of our grocery stores, ensuring smooth customer transactions, efficient cashier and bagger teams, and exceptional service delivery. This leadership position supports the Front End Department Manager in driving sales, maintaining store standards, and fostering a positive team environment. Ideal for motivated individuals with retail experience who thrive in fast-paced settings.
Key Responsibilities
- Supervise front-end associates including cashiers, baggers, and customer service staff to ensure accurate and efficient checkout processes.
- Monitor and maintain front-end merchandising, cleanliness, and compliance with company policies and safety standards.
- Handle customer inquiries, resolve complaints, and promote loyalty programs to enhance customer satisfaction.
- Assist in scheduling, training, and performance evaluations of team members.
- Manage cash handling, register operations, and inventory control for front-end areas.
Qualifications and Skills
Candidates should have prior supervisory experience in retail, strong leadership abilities, and proficiency in customer service. Knowledge of POS systems and inventory management is essential. Kroger values teamwork, reliability, and a commitment to our core values of freshness, integrity, and community involvement.
Why Join Kroger?
As a leader in the grocery industry, Kroger offers opportunities for career growth, comprehensive training programs, and a supportive work culture. This role provides hands-on leadership experience in a dynamic retail environment, with potential advancement to full Department Leader or higher management positions.
Front End/Assistant Department Leaders contribute directly to creating a welcoming shopping experience, impacting thousands of customers daily. With competitive pay and robust benefits, this position is perfect for those passionate about retail leadership.
Locations
- Peoria, Arizona, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Supervisionintermediate
- Customer Service Excellenceadvanced
- Cash Handling and POS Systemsintermediate
- Inventory Managementintermediate
- Conflict Resolutionintermediate
- Scheduling and Workforce Planningbeginner
Required Qualifications
- 1-2 years retail supervisory experience (experience)
- Customer service experience in high-volume environment (experience)
- High school diploma or equivalent (experience)
- Proficiency with point-of-sale systems (experience)
Responsibilities
- Supervise and train front-end associates to ensure efficient operations and high service standards
- Monitor checkout accuracy, cash handling, and compliance with company procedures
- Resolve customer issues promptly to maintain satisfaction and loyalty
- Assist in creating staff schedules and managing labor costs
- Maintain front-end cleanliness, merchandising, and safety protocols
- Support promotional activities and sales goals through effective team leadership
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, and holiday pay starting from day one
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Other: Tuition assistance and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/ASST DEPT LEADER @ Kroger.
Related Books and Jobs
FRONT END/ASST DEPT LEADER
Kroger
FRONT END/ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Assistant Department Leader at Kroger plays a critical role in overseeing the front-end operations of our grocery stores, ensuring smooth customer transactions, efficient cashier and bagger teams, and exceptional service delivery. This leadership position supports the Front End Department Manager in driving sales, maintaining store standards, and fostering a positive team environment. Ideal for motivated individuals with retail experience who thrive in fast-paced settings.
Key Responsibilities
- Supervise front-end associates including cashiers, baggers, and customer service staff to ensure accurate and efficient checkout processes.
- Monitor and maintain front-end merchandising, cleanliness, and compliance with company policies and safety standards.
- Handle customer inquiries, resolve complaints, and promote loyalty programs to enhance customer satisfaction.
- Assist in scheduling, training, and performance evaluations of team members.
- Manage cash handling, register operations, and inventory control for front-end areas.
Qualifications and Skills
Candidates should have prior supervisory experience in retail, strong leadership abilities, and proficiency in customer service. Knowledge of POS systems and inventory management is essential. Kroger values teamwork, reliability, and a commitment to our core values of freshness, integrity, and community involvement.
Why Join Kroger?
As a leader in the grocery industry, Kroger offers opportunities for career growth, comprehensive training programs, and a supportive work culture. This role provides hands-on leadership experience in a dynamic retail environment, with potential advancement to full Department Leader or higher management positions.
Front End/Assistant Department Leaders contribute directly to creating a welcoming shopping experience, impacting thousands of customers daily. With competitive pay and robust benefits, this position is perfect for those passionate about retail leadership.
Locations
- Peoria, Arizona, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Supervisionintermediate
- Customer Service Excellenceadvanced
- Cash Handling and POS Systemsintermediate
- Inventory Managementintermediate
- Conflict Resolutionintermediate
- Scheduling and Workforce Planningbeginner
Required Qualifications
- 1-2 years retail supervisory experience (experience)
- Customer service experience in high-volume environment (experience)
- High school diploma or equivalent (experience)
- Proficiency with point-of-sale systems (experience)
Responsibilities
- Supervise and train front-end associates to ensure efficient operations and high service standards
- Monitor checkout accuracy, cash handling, and compliance with company procedures
- Resolve customer issues promptly to maintain satisfaction and loyalty
- Assist in creating staff schedules and managing labor costs
- Maintain front-end cleanliness, merchandising, and safety protocols
- Support promotional activities and sales goals through effective team leadership
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, and holiday pay starting from day one
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Other: Tuition assistance and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/ASST DEPT LEADER @ Kroger.
Related Books and Jobs