FRONT END/ASST DEPT LEADER
Kroger
FRONT END/ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Assistant Department Leader at Kroger plays a vital role in overseeing the front-end operations of our grocery stores, ensuring smooth customer checkout processes, efficient cash handling, and exceptional customer service. This leadership position supports the Front End Department Manager in managing a team of cashiers, baggers, and customer service associates during peak hours. The role demands strong organizational skills, attention to detail, and a commitment to Kroger's customer-first philosophy.
Key Responsibilities
- Supervise front-end staff to maintain fast and accurate checkout lines.
- Handle customer inquiries, complaints, and returns with professionalism.
- Monitor registers for accuracy and compliance with company policies.
- Assist in inventory control for front-end supplies like bags and cleaning materials.
- Train new hires on POS systems and customer service standards.
Qualifications and Skills
Candidates should have prior retail experience, preferably in a supervisory capacity. Familiarity with Kroger's systems is a plus. The position requires flexibility for varying shifts, including evenings, weekends, and holidays. Strong leadership and problem-solving abilities are essential to thrive in this dynamic environment.
Why Join Kroger?
As a Front End/Assistant Department Leader, you'll contribute to a team-oriented culture while advancing your career in retail management. Kroger offers opportunities for growth, comprehensive training, and a supportive work environment committed to associate development and community impact. This role is perfect for motivated individuals ready to lead and make a difference daily.
Locations
- Rothschild, Wisconsin, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Team Leadershipintermediate
- Cash Handlingadvanced
- Point of Sale (POS) Systemsintermediate
- Inventory Managementintermediate
- Conflict Resolutionintermediate
Required Qualifications
- 1-2 years in retail or front-end operations (experience)
- Supervisory or leadership experience in customer-facing roles (experience)
- Proficiency with retail POS systems (experience)
- Ability to work flexible shifts including nights and weekends (experience)
Responsibilities
- Supervise and schedule front-end associates to ensure adequate coverage during peak times
- Monitor checkout accuracy, cash handling, and adherence to company policies
- Provide training and coaching to team members on customer service best practices
- Resolve customer complaints and issues promptly to maintain satisfaction
- Assist with front-end merchandising, cleaning, and supply inventory
- Generate reports on sales, shortages, and operational metrics for department manager
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, and holiday pay starting after 90 days
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Other: Tuition assistance and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/ASST DEPT LEADER @ Kroger.
Related Books and Jobs
FRONT END/ASST DEPT LEADER
Kroger
FRONT END/ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Assistant Department Leader at Kroger plays a vital role in overseeing the front-end operations of our grocery stores, ensuring smooth customer checkout processes, efficient cash handling, and exceptional customer service. This leadership position supports the Front End Department Manager in managing a team of cashiers, baggers, and customer service associates during peak hours. The role demands strong organizational skills, attention to detail, and a commitment to Kroger's customer-first philosophy.
Key Responsibilities
- Supervise front-end staff to maintain fast and accurate checkout lines.
- Handle customer inquiries, complaints, and returns with professionalism.
- Monitor registers for accuracy and compliance with company policies.
- Assist in inventory control for front-end supplies like bags and cleaning materials.
- Train new hires on POS systems and customer service standards.
Qualifications and Skills
Candidates should have prior retail experience, preferably in a supervisory capacity. Familiarity with Kroger's systems is a plus. The position requires flexibility for varying shifts, including evenings, weekends, and holidays. Strong leadership and problem-solving abilities are essential to thrive in this dynamic environment.
Why Join Kroger?
As a Front End/Assistant Department Leader, you'll contribute to a team-oriented culture while advancing your career in retail management. Kroger offers opportunities for growth, comprehensive training, and a supportive work environment committed to associate development and community impact. This role is perfect for motivated individuals ready to lead and make a difference daily.
Locations
- Rothschild, Wisconsin, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Team Leadershipintermediate
- Cash Handlingadvanced
- Point of Sale (POS) Systemsintermediate
- Inventory Managementintermediate
- Conflict Resolutionintermediate
Required Qualifications
- 1-2 years in retail or front-end operations (experience)
- Supervisory or leadership experience in customer-facing roles (experience)
- Proficiency with retail POS systems (experience)
- Ability to work flexible shifts including nights and weekends (experience)
Responsibilities
- Supervise and schedule front-end associates to ensure adequate coverage during peak times
- Monitor checkout accuracy, cash handling, and adherence to company policies
- Provide training and coaching to team members on customer service best practices
- Resolve customer complaints and issues promptly to maintain satisfaction
- Assist with front-end merchandising, cleaning, and supply inventory
- Generate reports on sales, shortages, and operational metrics for department manager
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, and holiday pay starting after 90 days
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Other: Tuition assistance and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/ASST DEPT LEADER @ Kroger.
Related Books and Jobs