Categories : Retail, Customer Service, Management

Job Overview

The Front End/Assistant Department Leader at Kroger plays a vital role in overseeing the front-end operations of our grocery stores, ensuring smooth customer transactions, efficient cashier and bagger teams, and exceptional service delivery. This leadership position supports the Front End Department Manager in driving sales, maintaining store standards, and fostering a positive team environment. Ideal for motivated individuals with retail experience who thrive in fast-paced settings.

Key Responsibilities

• Supervise front-end associates including cashiers, baggers, and customer service staff to ensure accurate and efficient checkout processes.
• Monitor and maintain front-end merchandising, cleanliness, and compliance with company policies and safety standards.
• Handle customer inquiries, resolve complaints, and promote loyalty programs to enhance customer satisfaction.
• Assist in scheduling, training, and performance evaluations of team members.
• Manage cash handling, register operations, and inventory control for front-end areas.

Skills and Qualifications

Candidates should demonstrate strong leadership abilities, customer service expertise, and proficiency in retail operations. Previous supervisory experience in a grocery or retail environment is highly preferred. Kroger offers comprehensive training and career advancement opportunities.

Work Environment and Benefits

Join a dynamic team at Kroger, where you'll contribute to a community-focused retailer serving millions. Enjoy competitive pay, flexible scheduling, and robust benefits packages designed for your well-being and professional growth. This role requires availability for varied shifts, including evenings, weekends, and holidays.

With over 2,700 stores across the U.S., Kroger provides stability and opportunities for advancement in retail management. Apply your skills to lead teams that make a difference in customers' daily lives while building a rewarding career.