FRONT END/ASST DEPT LEADER
Kroger
FRONT END/ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Assistant Department Leader at Kroger plays a vital role in overseeing the front-end operations of our grocery stores, ensuring exceptional customer service and smooth departmental functions. This leadership position supports the Front End Department Manager in managing cashiers, self-checkout areas, customer service desks, and related activities. You will lead a team to deliver efficient checkout processes, handle customer inquiries, and maintain a clean, welcoming store entrance.
Key Responsibilities
- Supervise front-end associates, including scheduling, training, and performance evaluations.
- Ensure accurate cash handling, register operations, and compliance with company policies.
- Resolve customer complaints promptly and professionally to enhance satisfaction.
- Monitor inventory for front-end supplies like bags, carts, and cleaning materials.
- Implement safety protocols and maintain a hazard-free environment.
Skills and Qualifications
Ideal candidates possess strong leadership abilities, retail experience, and a customer-focused mindset. Proficiency in POS systems and inventory management software is essential. This role requires the ability to thrive in a fast-paced environment, multitask effectively, and foster team collaboration.
Why Kroger?
Join a leading retailer committed to associate development and community impact. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement within our expansive network of stores.
This position demands physical stamina for standing, walking, and lifting up to 50 lbs. Flexible availability, including evenings, weekends, and holidays, is required. Kroger promotes an inclusive workplace valuing diversity and equal opportunity.
Locations
- Westminster, Colorado, United States
Salary
44,100 - 60,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Managementadvanced
- Customer Service Excellenceadvanced
- Cash Handling and POS Systemsintermediate
- Inventory Controlintermediate
- Conflict Resolutionintermediate
- Time Managementintermediate
Required Qualifications
- 2+ years in retail front-end operations (experience)
- 1+ year in supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Proficiency with retail management software (experience)
Responsibilities
- Supervise and train front-end associates to ensure high performance and adherence to standards
- Oversee cash register operations, including balancing tills and minimizing shrinkage
- Provide superior customer service, addressing inquiries and resolving issues efficiently
- Manage front-end merchandising, stocking supplies, and maintaining cleanliness
- Assist in scheduling staff and coordinating coverage for peak hours
- Enforce safety and security protocols to protect associates and customers
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, sick leave, and paid holidays
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Professional Development: Tuition reimbursement and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/ASST DEPT LEADER @ Kroger.
Related Books and Jobs
FRONT END/ASST DEPT LEADER
Kroger
FRONT END/ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Assistant Department Leader at Kroger plays a vital role in overseeing the front-end operations of our grocery stores, ensuring exceptional customer service and smooth departmental functions. This leadership position supports the Front End Department Manager in managing cashiers, self-checkout areas, customer service desks, and related activities. You will lead a team to deliver efficient checkout processes, handle customer inquiries, and maintain a clean, welcoming store entrance.
Key Responsibilities
- Supervise front-end associates, including scheduling, training, and performance evaluations.
- Ensure accurate cash handling, register operations, and compliance with company policies.
- Resolve customer complaints promptly and professionally to enhance satisfaction.
- Monitor inventory for front-end supplies like bags, carts, and cleaning materials.
- Implement safety protocols and maintain a hazard-free environment.
Skills and Qualifications
Ideal candidates possess strong leadership abilities, retail experience, and a customer-focused mindset. Proficiency in POS systems and inventory management software is essential. This role requires the ability to thrive in a fast-paced environment, multitask effectively, and foster team collaboration.
Why Kroger?
Join a leading retailer committed to associate development and community impact. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement within our expansive network of stores.
This position demands physical stamina for standing, walking, and lifting up to 50 lbs. Flexible availability, including evenings, weekends, and holidays, is required. Kroger promotes an inclusive workplace valuing diversity and equal opportunity.
Locations
- Westminster, Colorado, United States
Salary
44,100 - 60,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Managementadvanced
- Customer Service Excellenceadvanced
- Cash Handling and POS Systemsintermediate
- Inventory Controlintermediate
- Conflict Resolutionintermediate
- Time Managementintermediate
Required Qualifications
- 2+ years in retail front-end operations (experience)
- 1+ year in supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Proficiency with retail management software (experience)
Responsibilities
- Supervise and train front-end associates to ensure high performance and adherence to standards
- Oversee cash register operations, including balancing tills and minimizing shrinkage
- Provide superior customer service, addressing inquiries and resolving issues efficiently
- Manage front-end merchandising, stocking supplies, and maintaining cleanliness
- Assist in scheduling staff and coordinating coverage for peak hours
- Enforce safety and security protocols to protect associates and customers
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, sick leave, and paid holidays
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Professional Development: Tuition reimbursement and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/ASST DEPT LEADER @ Kroger.
Related Books and Jobs