Categories : Retail, Customer Service

Job Overview

The Front End/Courtesy Clerk at Kroger plays a vital role in ensuring a positive shopping experience for customers at the front end of our grocery stores. This entry-level position involves assisting with bagging groceries, providing carry-out services, maintaining cleanliness in the checkout areas, and offering exceptional customer service. As a key member of the front-end team, you will help keep the store organized, support cashiers, and contribute to the overall efficiency of store operations.

Key Responsibilities

• Bag customer purchases accurately and efficiently, ensuring items are handled with care to prevent damage.
• Provide carry-out services, assisting customers with transporting groceries to their vehicles.
• Maintain cleanliness and organization in front-end areas, including sweeping floors, wiping down surfaces, and restocking bags.
• Assist cashiers with price checks, product location, and other tasks to expedite checkout processes.
• Collect shopping carts from the parking lot and return them to the store, ensuring safe navigation for customers.
• Offer friendly customer service, answering questions, providing store information, and resolving minor issues promptly.

Skills and Qualifications

Candidates should possess strong customer service skills, physical stamina for lifting and moving items up to 50 pounds, and the ability to work in a fast-paced environment. Reliability, teamwork, and attention to detail are essential. No prior experience is required, as Kroger provides comprehensive on-the-job training.

Work Environment and Benefits

This role typically involves standing for extended periods, working flexible shifts including evenings, weekends, and holidays. Kroger offers a supportive team atmosphere, opportunities for advancement, and competitive compensation. Join Kroger's family of associates and contribute to a community-focused retail leader serving millions across the United States.