Categories : Retail, Customer Service

Job Overview

The Front End/Courtesy Clerk at Kroger plays a vital role in ensuring a positive shopping experience for customers at the front end of our grocery stores. This entry-level position involves assisting with bagging groceries, providing carry-out services, maintaining cleanliness in the checkout areas, and offering exceptional customer service. Courtesy Clerks are the friendly faces that help customers with their purchases, collect carts from the parking lot, and support overall store operations to keep everything running smoothly.

Key Responsibilities

• Bag customer purchases accurately and efficiently, ensuring items are handled with care to prevent damage.
• Provide carry-out services, assisting customers in transporting groceries to their vehicles.
• Collect shopping carts from the parking lot and return them to the designated areas, organizing them neatly.
• Maintain cleanliness in the front end areas, including sweeping floors, wiping down surfaces, and emptying trash receptacles.
• Assist cashiers and customers as needed, answering basic questions about store locations and promotions.
• Support inventory control by organizing front-end displays and ensuring stock levels are adequate.
• Follow all safety protocols and company policies to create a secure and welcoming environment.

Skills and Qualifications

Candidates should possess strong customer service skills, physical stamina for lifting and moving items up to 50 pounds, and the ability to work in a fast-paced retail environment. No prior experience is required, as Kroger provides comprehensive on-the-job training. Reliable transportation and availability for flexible shifts, including evenings and weekends, are essential. This role is ideal for motivated individuals seeking to start a career in retail with opportunities for advancement within Kroger's extensive network of stores.

Joining Kroger as a Front End/Courtesy Clerk offers a supportive team atmosphere, competitive pay, and pathways to higher positions such as cashier or department lead. Contribute to a company committed to community involvement and fresh, affordable groceries for all customers.