Categories : Retail, Customer Service, Entry-Level

Job Overview

The Front End/Courtesy Clerk at Kroger plays a vital role in ensuring a positive shopping experience for customers at the front end of our grocery stores. This entry-level position involves assisting with bagging groceries, providing carry-out services, maintaining cleanliness in the checkout areas, and offering exceptional customer service. Courtesy Clerks are the friendly faces that help customers with their purchases, collect carts from the parking lot, and support overall store operations to keep everything running smoothly.

Key Responsibilities

• Bag customer purchases accurately and efficiently, ensuring items are handled with care to prevent damage.
• Provide carry-out services, assisting customers in transporting groceries to their vehicles.
• Collect shopping carts from the parking lot and return them to the designated areas, organizing them neatly.
• Maintain cleanliness in the front end area, including sweeping floors, wiping down surfaces, and emptying trash.
• Assist cashiers and customers as needed, answering basic questions about store locations and promotions.
• Support inventory control by organizing front-end displays and ensuring stock availability.

Skills and Qualifications

Candidates should possess strong customer service skills, physical stamina for lifting and moving items up to 50 lbs, and a team-oriented mindset. No prior experience is required, but a willingness to learn and a positive attitude are essential. Kroger provides comprehensive on-the-job training to help you succeed in this dynamic retail environment.

Work Environment and Benefits

This role involves standing for extended periods, working in a fast-paced setting, and occasional exposure to varying weather conditions during cart collection. Flexible scheduling is available, including evenings, weekends, and holidays. Join Kroger's team and contribute to a community-focused retailer with opportunities for growth into other positions.

Kroger values diversity and inclusion, offering a supportive workplace where your contributions make a difference. With over 2,700 stores across the U.S., this position provides a stable entry point into the retail industry.