FRONT END/LEAD CLERK
Kroger
FRONT END/LEAD CLERK
Job Description
Categories : Retail, Customer Service, Supervisory
Job Overview
The Front End/Lead Clerk at Kroger plays a vital role in ensuring smooth operations at the front end of our grocery stores. This position involves supervising front end associates, managing customer transactions, and maintaining an efficient checkout process. As a leader, you will guide your team to deliver exceptional customer service while upholding Kroger's commitment to quality and efficiency.
Key Responsibilities
- Oversee cashier and bagger teams during peak hours to minimize wait times.
- Handle customer inquiries, returns, and complaints with professionalism.
- Ensure compliance with company policies on cash handling and inventory control.
- Train new front end staff on POS systems and customer service standards.
- Monitor front end merchandising and cleanliness to enhance the shopping experience.
Skills and Qualifications
Candidates should possess strong leadership abilities, cash handling experience, and familiarity with retail POS systems. Previous supervisory experience in a fast-paced retail environment is highly preferred. Excellent communication skills are essential for interacting with diverse customers and team members.
Work Environment
This role requires standing for extended periods, lifting up to 50 lbs, and working flexible schedules including evenings, weekends, and holidays. Kroger offers a dynamic team atmosphere with opportunities for advancement into management positions.
Why Kroger?
Join a leading grocery retailer with over 2,700 stores nationwide. Benefit from comprehensive training programs, career growth opportunities, and a supportive work culture focused on employee success. Apply today to lead the front end at Kroger!
Locations
- Chicago, Illinois, United States
Salary
33,600 - 46,200 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Cash Handlingintermediate
- Team Leadershipintermediate
- POS Systemsintermediate
- Inventory Managementbeginner
- Conflict Resolutionintermediate
Required Qualifications
- 1+ years in retail front end or cashier role (experience)
- Lead or supervisory experience in retail (experience)
- Proficiency with point-of-sale systems (experience)
- Ability to stand for long periods and lift 50 lbs (experience)
Responsibilities
- Supervise front end associates including cashiers and baggers to ensure efficient operations
- Process customer transactions accurately using POS systems and handle cash, checks, and cards
- Resolve customer complaints and issues promptly to maintain satisfaction
- Train and coach team members on company procedures and best practices
- Maintain front end cleanliness, merchandising, and compliance with safety standards
- Monitor and balance cash drawers at shift end
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans
- Paid Time Off: Generous PTO, vacation, and holiday pay
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Other: Tuition assistance and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/LEAD CLERK @ Kroger.
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FRONT END/LEAD CLERK
Kroger
FRONT END/LEAD CLERK
Job Description
Categories : Retail, Customer Service, Supervisory
Job Overview
The Front End/Lead Clerk at Kroger plays a vital role in ensuring smooth operations at the front end of our grocery stores. This position involves supervising front end associates, managing customer transactions, and maintaining an efficient checkout process. As a leader, you will guide your team to deliver exceptional customer service while upholding Kroger's commitment to quality and efficiency.
Key Responsibilities
- Oversee cashier and bagger teams during peak hours to minimize wait times.
- Handle customer inquiries, returns, and complaints with professionalism.
- Ensure compliance with company policies on cash handling and inventory control.
- Train new front end staff on POS systems and customer service standards.
- Monitor front end merchandising and cleanliness to enhance the shopping experience.
Skills and Qualifications
Candidates should possess strong leadership abilities, cash handling experience, and familiarity with retail POS systems. Previous supervisory experience in a fast-paced retail environment is highly preferred. Excellent communication skills are essential for interacting with diverse customers and team members.
Work Environment
This role requires standing for extended periods, lifting up to 50 lbs, and working flexible schedules including evenings, weekends, and holidays. Kroger offers a dynamic team atmosphere with opportunities for advancement into management positions.
Why Kroger?
Join a leading grocery retailer with over 2,700 stores nationwide. Benefit from comprehensive training programs, career growth opportunities, and a supportive work culture focused on employee success. Apply today to lead the front end at Kroger!
Locations
- Chicago, Illinois, United States
Salary
33,600 - 46,200 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Cash Handlingintermediate
- Team Leadershipintermediate
- POS Systemsintermediate
- Inventory Managementbeginner
- Conflict Resolutionintermediate
Required Qualifications
- 1+ years in retail front end or cashier role (experience)
- Lead or supervisory experience in retail (experience)
- Proficiency with point-of-sale systems (experience)
- Ability to stand for long periods and lift 50 lbs (experience)
Responsibilities
- Supervise front end associates including cashiers and baggers to ensure efficient operations
- Process customer transactions accurately using POS systems and handle cash, checks, and cards
- Resolve customer complaints and issues promptly to maintain satisfaction
- Train and coach team members on company procedures and best practices
- Maintain front end cleanliness, merchandising, and compliance with safety standards
- Monitor and balance cash drawers at shift end
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans
- Paid Time Off: Generous PTO, vacation, and holiday pay
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Other: Tuition assistance and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/LEAD CLERK @ Kroger.
Related Books and Jobs