FRONT END/RELIEF ASST DEPT LEADER
Kroger
FRONT END/RELIEF ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Relief Assistant Department Leader at Kroger plays a critical role in overseeing the front-end operations of our grocery stores, ensuring smooth customer checkout processes, efficient cash handling, and exceptional service delivery. This position involves leading a team of cashiers and baggers during peak hours while providing relief support across various departments as needed. The ideal candidate thrives in a fast-paced retail environment, excels at multitasking, and is committed to upholding Kroger's high standards of customer satisfaction and operational excellence.
Key Responsibilities
- Supervise front-end activities including cash register operations, customer transactions, and bagging to maintain workflow efficiency.
- Provide relief coverage for department leaders in areas such as produce, dairy, or general merchandise during absences or high-volume periods.
- Train and coach front-end associates on company policies, procedures, and best practices for customer service.
- Monitor inventory levels at checkouts, manage returns and exchanges, and resolve customer complaints promptly.
- Ensure compliance with health, safety, and sanitation standards, including proper handling of payments and adherence to PCI compliance.
Skills and Qualifications
Candidates should possess strong leadership abilities, retail experience, and proficiency in point-of-sale systems. This role requires flexibility to work varied shifts, including evenings, weekends, and holidays. Kroger offers opportunities for career growth within our expansive network of stores.
Why Kroger?
Join a Fortune 500 company with a legacy of community involvement and employee development. Enjoy competitive pay, comprehensive benefits, and discounts on groceries. Advance your career in retail management with hands-on leadership experience.
Locations
- Warrenton, Oregon, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadershipintermediate
- Customer Serviceadvanced
- Cash Handlingintermediate
- Inventory Managementintermediate
- Point-of-Sale Systemsintermediate
- Conflict Resolutionintermediate
Required Qualifications
- 2+ years in retail or front-end operations (experience)
- 1+ year in supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Ability to work flexible schedules including nights and weekends (experience)
Responsibilities
- Lead and supervise front-end team to ensure efficient checkout processes and high customer satisfaction
- Provide relief support to other departments, stepping in as assistant leader during peak times or absences
- Train associates on register operations, customer service standards, and safety protocols
- Handle customer inquiries, complaints, and returns with professionalism and efficiency
- Monitor and maintain front-end supplies, cleanliness, and compliance with company policies
- Conduct cash audits, reconcile tills, and report discrepancies to management
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, and holiday pay starting from day one
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Professional Development: Tuition assistance and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/RELIEF ASST DEPT LEADER @ Kroger.
Related Books and Jobs
FRONT END/RELIEF ASST DEPT LEADER
Kroger
FRONT END/RELIEF ASST DEPT LEADER
Job Description
Categories : Retail, Customer Service, Management
Job Overview
The Front End/Relief Assistant Department Leader at Kroger plays a critical role in overseeing the front-end operations of our grocery stores, ensuring smooth customer checkout processes, efficient cash handling, and exceptional service delivery. This position involves leading a team of cashiers and baggers during peak hours while providing relief support across various departments as needed. The ideal candidate thrives in a fast-paced retail environment, excels at multitasking, and is committed to upholding Kroger's high standards of customer satisfaction and operational excellence.
Key Responsibilities
- Supervise front-end activities including cash register operations, customer transactions, and bagging to maintain workflow efficiency.
- Provide relief coverage for department leaders in areas such as produce, dairy, or general merchandise during absences or high-volume periods.
- Train and coach front-end associates on company policies, procedures, and best practices for customer service.
- Monitor inventory levels at checkouts, manage returns and exchanges, and resolve customer complaints promptly.
- Ensure compliance with health, safety, and sanitation standards, including proper handling of payments and adherence to PCI compliance.
Skills and Qualifications
Candidates should possess strong leadership abilities, retail experience, and proficiency in point-of-sale systems. This role requires flexibility to work varied shifts, including evenings, weekends, and holidays. Kroger offers opportunities for career growth within our expansive network of stores.
Why Kroger?
Join a Fortune 500 company with a legacy of community involvement and employee development. Enjoy competitive pay, comprehensive benefits, and discounts on groceries. Advance your career in retail management with hands-on leadership experience.
Locations
- Warrenton, Oregon, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadershipintermediate
- Customer Serviceadvanced
- Cash Handlingintermediate
- Inventory Managementintermediate
- Point-of-Sale Systemsintermediate
- Conflict Resolutionintermediate
Required Qualifications
- 2+ years in retail or front-end operations (experience)
- 1+ year in supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Ability to work flexible schedules including nights and weekends (experience)
Responsibilities
- Lead and supervise front-end team to ensure efficient checkout processes and high customer satisfaction
- Provide relief support to other departments, stepping in as assistant leader during peak times or absences
- Train associates on register operations, customer service standards, and safety protocols
- Handle customer inquiries, complaints, and returns with professionalism and efficiency
- Monitor and maintain front-end supplies, cleanliness, and compliance with company policies
- Conduct cash audits, reconcile tills, and report discrepancies to management
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, and holiday pay starting from day one
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Professional Development: Tuition assistance and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/RELIEF ASST DEPT LEADER @ Kroger.
Related Books and Jobs