FRONT END/SUPERVISOR
Kroger
FRONT END/SUPERVISOR
Job Description
Categories : Retail, Customer Service, Management, Supervisory
Job Overview
The Front End Supervisor at Kroger plays a critical role in overseeing the front-end operations of our grocery stores, ensuring exceptional customer service, smooth checkout processes, and efficient team performance. This position involves leading a team of cashiers, baggers, and customer service associates to deliver a positive shopping experience while maintaining high standards of accuracy, speed, and friendliness. As a key member of the store leadership team, the Front End Supervisor collaborates with department managers to drive sales, minimize shrinkage, and uphold Kroger's commitment to customer satisfaction.
Key Responsibilities
- Supervise daily front-end activities including cashiers, self-checkout, and customer service desk operations.
- Train, coach, and develop front-end associates to meet performance goals and company standards.
- Monitor register accuracy, handle customer complaints, and resolve issues promptly.
- Ensure compliance with company policies, safety protocols, and cash handling procedures.
- Coordinate with other departments to support promotional events and inventory management.
Qualifications and Skills
Candidates should have prior retail supervisory experience, strong leadership abilities, and proficiency in customer-facing roles. Excellent communication, problem-solving, and multitasking skills are essential. Familiarity with POS systems and inventory software is preferred. Kroger values diversity and provides opportunities for career growth within our expansive network of stores.
Work Environment and Benefits
This full-time role offers a dynamic retail environment with opportunities for advancement. Kroger supports work-life balance through competitive pay, comprehensive benefits, and employee development programs. Join a company that has been serving communities for over 140 years, with a focus on fresh foods, sustainability, and community involvement. (Word count: 278)
Locations
- Breckenridge, Colorado, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Team Leadershipadvanced
- Cash Handlingintermediate
- Point of Sale (POS) Systemsintermediate
- Conflict Resolutionintermediate
- Inventory Managementbeginner
Required Qualifications
- 2+ years in retail front-end operations (experience)
- 1+ year in supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Ability to stand for extended periods and lift up to 50 lbs (experience)
Responsibilities
- Oversee front-end team to ensure efficient checkout processes and high customer satisfaction
- Train and schedule associates, conducting performance evaluations and coaching
- Monitor cash register accuracy, reconcile tills, and minimize shrinkage
- Handle customer inquiries, complaints, and returns with professionalism
- Ensure compliance with health, safety, and company policies during all shifts
- Coordinate with store management on promotions, staffing, and operational improvements
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans
- Paid Time Off: Generous PTO, vacation, and holiday pay
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Professional Development: Tuition assistance and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/SUPERVISOR @ Kroger.
Related Books and Jobs
FRONT END/SUPERVISOR
Kroger
FRONT END/SUPERVISOR
Job Description
Categories : Retail, Customer Service, Management, Supervisory
Job Overview
The Front End Supervisor at Kroger plays a critical role in overseeing the front-end operations of our grocery stores, ensuring exceptional customer service, smooth checkout processes, and efficient team performance. This position involves leading a team of cashiers, baggers, and customer service associates to deliver a positive shopping experience while maintaining high standards of accuracy, speed, and friendliness. As a key member of the store leadership team, the Front End Supervisor collaborates with department managers to drive sales, minimize shrinkage, and uphold Kroger's commitment to customer satisfaction.
Key Responsibilities
- Supervise daily front-end activities including cashiers, self-checkout, and customer service desk operations.
- Train, coach, and develop front-end associates to meet performance goals and company standards.
- Monitor register accuracy, handle customer complaints, and resolve issues promptly.
- Ensure compliance with company policies, safety protocols, and cash handling procedures.
- Coordinate with other departments to support promotional events and inventory management.
Qualifications and Skills
Candidates should have prior retail supervisory experience, strong leadership abilities, and proficiency in customer-facing roles. Excellent communication, problem-solving, and multitasking skills are essential. Familiarity with POS systems and inventory software is preferred. Kroger values diversity and provides opportunities for career growth within our expansive network of stores.
Work Environment and Benefits
This full-time role offers a dynamic retail environment with opportunities for advancement. Kroger supports work-life balance through competitive pay, comprehensive benefits, and employee development programs. Join a company that has been serving communities for over 140 years, with a focus on fresh foods, sustainability, and community involvement. (Word count: 278)
Locations
- Breckenridge, Colorado, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceadvanced
- Team Leadershipadvanced
- Cash Handlingintermediate
- Point of Sale (POS) Systemsintermediate
- Conflict Resolutionintermediate
- Inventory Managementbeginner
Required Qualifications
- 2+ years in retail front-end operations (experience)
- 1+ year in supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Ability to stand for extended periods and lift up to 50 lbs (experience)
Responsibilities
- Oversee front-end team to ensure efficient checkout processes and high customer satisfaction
- Train and schedule associates, conducting performance evaluations and coaching
- Monitor cash register accuracy, reconcile tills, and minimize shrinkage
- Handle customer inquiries, complaints, and returns with professionalism
- Ensure compliance with health, safety, and company policies during all shifts
- Coordinate with store management on promotions, staffing, and operational improvements
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans
- Paid Time Off: Generous PTO, vacation, and holiday pay
- Employee Discount: Significant discounts on groceries and merchandise at Kroger stores
- 401k: Employer-matched 401(k) retirement savings plan
- Professional Development: Tuition assistance and leadership training programs
Tags & Categories
Answer 10 quick questions to check your fit for FRONT END/SUPERVISOR @ Kroger.
Related Books and Jobs