Categories : Retail, Grocery, Leadership, Customer Service

Frozen Food/Lead Clerk at Kroger

The Frozen Food/Lead Clerk position at Kroger is a key role in the grocery department, responsible for maintaining the frozen food section while providing leadership to the team. This position ensures that all frozen products are stocked, displayed, and maintained at optimal quality to meet customer expectations and company standards.

Key Responsibilities

• Oversee the stocking and organization of frozen food products, including ice cream, vegetables, meats, and prepared meals.
• Monitor inventory levels and rotate stock to prevent spoilage, ensuring FIFO (First In, First Out) practices are followed.
• Lead a team of clerks by assigning tasks, providing training, and ensuring compliance with safety and sanitation protocols.
• Assist customers in locating frozen items, answering questions, and recommending products to enhance their shopping experience.
• Maintain freezer temperatures and report any equipment malfunctions to management promptly.
• Process frozen food orders, unload deliveries, and verify accuracy against invoices.
• Implement merchandising plans, including building displays and promotional setups to drive sales.
• Ensure department cleanliness, including sweeping floors, wiping shelves, and sanitizing surfaces.

Skills and Qualifications

Candidates should have prior retail or grocery experience, strong leadership abilities, and knowledge of food safety regulations. Physical stamina is required for lifting up to 50 lbs and working in cold environments. Excellent customer service skills are essential in this fast-paced retail setting.

Work Environment

This role involves working in a refrigerated freezer area, requiring appropriate attire. Shifts may include evenings, weekends, and holidays. Kroger offers a supportive team environment with opportunities for advancement into management positions.

Join Kroger's dynamic team and contribute to delivering fresh, high-quality frozen foods to our valued customers. This position plays a vital role in our commitment to excellence in grocery retail.