Categories : Retail, Customer Service, Supervisory

Fuel Center/Lead Clerk at Kroger

The Fuel Center/Lead Clerk plays a vital role in Kroger's fuel operations, ensuring smooth customer transactions at the fuel pumps while leading a small team of clerks. This position combines hands-on customer service with supervisory responsibilities in a fast-paced retail environment. The Lead Clerk oversees daily fuel center activities, including monitoring fuel pumps, processing payments, and maintaining inventory of convenience store items.

Key Responsibilities

• Supervise fuel center operations during assigned shifts, ensuring compliance with safety protocols and company standards.
• Assist customers with fuel purchases, lottery tickets, and other convenience items, providing exceptional service.
• Perform cash handling, including balancing registers, processing refunds, and preparing deposits.
• Monitor fuel levels, report issues with pumps or dispensers, and coordinate with maintenance teams.
• Train and mentor entry-level clerks on procedures, customer interaction, and safety guidelines.
• Maintain cleanliness of the fuel center area, including pumps, islands, and store interior.
• Enforce age verification for restricted products and adhere to all legal regulations.

Skills and Qualifications

Candidates should possess strong leadership abilities, cash handling experience, and familiarity with retail POS systems. Physical stamina is required for outdoor work in varying weather conditions. Kroger values team players committed to customer satisfaction and operational excellence.

Work Environment

This role involves standing for extended periods, lifting up to 50 lbs, and working flexible hours including nights, weekends, and holidays. Join Kroger's dynamic team and contribute to a seamless fueling experience for our valued customers. Advance your retail career with opportunities for growth into management positions.