Categories : Retail, Management, Jewelry Sales, Customer Service

Job Overview

The Jewelry/Store Manager at Kroger is responsible for overseeing the jewelry department and overall store operations in a high-volume retail environment. This leadership role combines sales expertise in fine jewelry with comprehensive store management to drive sales, ensure customer satisfaction, and maintain operational excellence. The ideal candidate thrives in a fast-paced setting, leading teams to achieve sales targets while upholding Kroger's commitment to quality service and product presentation.

Key Responsibilities

• Manage daily operations of the jewelry department, including sales, inventory control, and merchandising.
• Lead a team of associates, providing training, coaching, and performance evaluations to foster a high-performing culture.
• Drive jewelry sales through personalized customer consultations, product knowledge demonstrations, and promotional strategies.
• Ensure compliance with company policies, safety standards, and loss prevention measures across the store.
• Monitor financial performance, including sales reports, expense management, and inventory shrinkage reduction.
• Collaborate with district managers and other department heads to execute corporate initiatives and merchandising plans.
• Handle customer complaints and issues with professionalism, turning challenges into loyalty-building opportunities.

Qualifications and Skills

Candidates must have proven retail management experience, strong leadership abilities, and a passion for luxury goods like jewelry. Knowledge of gemology, sales techniques, and POS systems is essential. This full-time position offers competitive pay and comprehensive benefits in a supportive team environment at Kroger.

Join Kroger's dynamic retail network and elevate your career in jewelry management while contributing to community-focused operations. With opportunities for advancement, this role is perfect for ambitious professionals seeking impact.