Categories : Retail, Management, Produce, Customer Service

Job Overview

The Produce/Assistant Department Leader at Kroger plays a vital role in ensuring the fresh produce department operates efficiently, delivering high-quality fruits and vegetables to customers while maintaining exceptional standards of merchandising, freshness, and customer service. This leadership position supports the Department Leader in all aspects of department management, including inventory control, team supervision, and sales performance. The role demands a passion for fresh foods, strong organizational skills, and a commitment to Kroger's customer-first philosophy.

Key Responsibilities

• Assist in leading the produce team to achieve sales targets and maintain department profitability.
• Oversee daily operations, including stocking shelves, rotating produce, and ensuring optimal display presentation.
• Monitor product quality, remove spoiled items, and coordinate with suppliers for timely deliveries.
• Train and coach associates on proper handling techniques, safety protocols, and customer engagement best practices.
• Manage inventory levels, conduct ordering, and minimize waste through effective forecasting.

Customer Focus

Actively engage with customers to provide product recommendations, answer inquiries about seasonal produce, organic options, and preparation tips. Drive customer loyalty by promoting Kroger's fresh produce specials and ensuring a clean, inviting department atmosphere that encourages repeat visits.

Leadership and Development

Support the Department Leader in scheduling, performance evaluations, and fostering a positive team environment. Identify training needs and contribute to associate development to build a high-performing produce team. Collaborate with other departments to execute store-wide promotions and events.

This position requires flexibility to work varied shifts, including evenings, weekends, and holidays, in a fast-paced retail setting. Join Kroger's produce team and contribute to providing the freshest, highest-quality produce to our communities.