Categories : Retail, Customer Service, Food Service, Leadership

Job Overview

The Seafood Lead Clerk at Kroger plays a vital role in the fresh seafood department, ensuring high-quality products, exceptional customer service, and efficient team operations. This leadership position involves overseeing daily seafood preparation, merchandising, and sales while maintaining strict food safety standards in a fast-paced grocery environment.

Key Responsibilities

• Lead a team of seafood clerks in daily operations, including product preparation, display maintenance, and inventory management.
• Provide expert guidance to customers on seafood selections, recipes, preparation techniques, and sustainable sourcing options.
• Ensure all seafood products meet Kroger's freshness and quality standards through regular inspections and proper storage practices.
• Handle seafood processing tasks such as filleting fish, shucking shellfish, and preparing ready-to-cook items while adhering to sanitation protocols.
• Monitor inventory levels, place orders with suppliers, and minimize waste through effective rotation and markdown strategies.
• Maintain an attractive and compliant seafood display case, including signage, pricing, and promotional setups.
• Train and coach team members on best practices for food handling, customer engagement, and department procedures.
• Collaborate with store management to execute sales promotions, seasonal displays, and special orders.
• Operate department equipment safely, including scales, slicers, and wrapping machines.
• Contribute to a positive team environment by fostering collaboration and resolving issues promptly.

  Work Environment

  This role requires standing for extended periods in a cool, moist seafood department with exposure to fish odors and wet conditions. Flexibility for early mornings, evenings, weekends, and holidays is essential in retail operations.