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SERVICE COUNTER/CLERK

Kroger

SERVICE COUNTER/CLERK

part-timePosted: Oct 22, 2025

Job Description

Categories : Retail, Customer Service

Job Overview

The Service Counter/Clerk at Kroger plays a vital role in delivering exceptional customer service within our grocery and retail environments. This position involves assisting customers at service counters, such as those in pharmacies, floral departments, delis, bakeries, or customer service desks. Clerks handle inquiries, process transactions, and ensure a positive shopping experience. Kroger, one of America's largest supermarket chains, values team members who are friendly, efficient, and detail-oriented. This entry-level role offers opportunities for growth into supervisory positions with experience and performance.

Key Responsibilities

  • Provide prompt and courteous service to customers at the counter.
  • Process orders, payments, and returns accurately using POS systems.
  • Maintain cleanliness and organization of the service area.
  • Assist with inventory management and stocking supplies.
  • Collaborate with department teams to fulfill special requests.

Required Skills and Qualifications

Candidates should possess strong communication skills, basic math proficiency, and the ability to stand for extended periods. Previous retail or customer-facing experience is preferred. Kroger provides comprehensive training to ensure success. This role requires flexibility for varying shifts, including evenings, weekends, and holidays, in a fast-paced retail setting.

Why Join Kroger?

Work in a supportive environment with competitive pay, benefits, and career advancement. Contribute to community-focused initiatives while enjoying associate discounts on groceries and merchandise. Kroger emphasizes work-life balance and employee development through ongoing training programs.

In summary, as a Service Counter/Clerk, you will be the friendly face of Kroger, enhancing customer loyalty and operational efficiency. Join our team to build a rewarding career in retail service. (Word count: 278)

Locations

  • Los Alamos, New Mexico, United States

Salary

Estimated Salary Rangemedium confidence

29,400 - 37,400 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Cash Handlingintermediate
  • Point of Sale (POS) Systemsbeginner
  • Communicationintermediate
  • Time Managementintermediate
  • Attention to Detailbeginner

Required Qualifications

  • Retail or customer service experience (experience)
  • High school diploma or equivalent (experience)
  • Ability to stand for extended periods and lift up to 25 lbs (experience)
  • Flexible availability including evenings and weekends (experience)

Responsibilities

  • Greet customers warmly and assist with inquiries at the service counter
  • Process transactions, returns, and exchanges accurately using POS systems
  • Prepare and package orders for pickup or delivery in departments like deli or bakery
  • Maintain a clean, organized, and fully stocked service counter area
  • Collaborate with team members to resolve customer issues promptly
  • Upsell products and promotions to enhance customer satisfaction and sales

Benefits

  • Health/Insurance: Comprehensive medical, dental, and vision insurance plans
  • Paid Time Off: Generous PTO, vacation, and holiday pay
  • Employee Discount: Significant discounts on Kroger groceries and merchandise
  • 401k: Employer-matched 401(k) retirement savings plan
  • Other: Tuition assistance and career development programs

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Kroger logo

SERVICE COUNTER/CLERK

Kroger

SERVICE COUNTER/CLERK

part-timePosted: Oct 22, 2025

Job Description

Categories : Retail, Customer Service

Job Overview

The Service Counter/Clerk at Kroger plays a vital role in delivering exceptional customer service within our grocery and retail environments. This position involves assisting customers at service counters, such as those in pharmacies, floral departments, delis, bakeries, or customer service desks. Clerks handle inquiries, process transactions, and ensure a positive shopping experience. Kroger, one of America's largest supermarket chains, values team members who are friendly, efficient, and detail-oriented. This entry-level role offers opportunities for growth into supervisory positions with experience and performance.

Key Responsibilities

  • Provide prompt and courteous service to customers at the counter.
  • Process orders, payments, and returns accurately using POS systems.
  • Maintain cleanliness and organization of the service area.
  • Assist with inventory management and stocking supplies.
  • Collaborate with department teams to fulfill special requests.

Required Skills and Qualifications

Candidates should possess strong communication skills, basic math proficiency, and the ability to stand for extended periods. Previous retail or customer-facing experience is preferred. Kroger provides comprehensive training to ensure success. This role requires flexibility for varying shifts, including evenings, weekends, and holidays, in a fast-paced retail setting.

Why Join Kroger?

Work in a supportive environment with competitive pay, benefits, and career advancement. Contribute to community-focused initiatives while enjoying associate discounts on groceries and merchandise. Kroger emphasizes work-life balance and employee development through ongoing training programs.

In summary, as a Service Counter/Clerk, you will be the friendly face of Kroger, enhancing customer loyalty and operational efficiency. Join our team to build a rewarding career in retail service. (Word count: 278)

Locations

  • Los Alamos, New Mexico, United States

Salary

Estimated Salary Rangemedium confidence

29,400 - 37,400 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Cash Handlingintermediate
  • Point of Sale (POS) Systemsbeginner
  • Communicationintermediate
  • Time Managementintermediate
  • Attention to Detailbeginner

Required Qualifications

  • Retail or customer service experience (experience)
  • High school diploma or equivalent (experience)
  • Ability to stand for extended periods and lift up to 25 lbs (experience)
  • Flexible availability including evenings and weekends (experience)

Responsibilities

  • Greet customers warmly and assist with inquiries at the service counter
  • Process transactions, returns, and exchanges accurately using POS systems
  • Prepare and package orders for pickup or delivery in departments like deli or bakery
  • Maintain a clean, organized, and fully stocked service counter area
  • Collaborate with team members to resolve customer issues promptly
  • Upsell products and promotions to enhance customer satisfaction and sales

Benefits

  • Health/Insurance: Comprehensive medical, dental, and vision insurance plans
  • Paid Time Off: Generous PTO, vacation, and holiday pay
  • Employee Discount: Significant discounts on Kroger groceries and merchandise
  • 401k: Employer-matched 401(k) retirement savings plan
  • Other: Tuition assistance and career development programs

Target Your Resume for "SERVICE COUNTER/CLERK" , Kroger

Get personalized recommendations to optimize your resume specifically for SERVICE COUNTER/CLERK. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "SERVICE COUNTER/CLERK" , Kroger

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

RetailKrogerRetailCustomer Service

Answer 10 quick questions to check your fit for SERVICE COUNTER/CLERK @ Kroger.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.