Categories : Retail, Management, Food and Beverage, Customer Service

Job Overview

The Starbucks/Department Leader at Kroger is a dynamic leadership role responsible for overseeing the Starbucks coffee shop within a Kroger store location. This position combines retail management, customer service excellence, and operational leadership to ensure a premium coffee experience for customers while driving department sales and profitability. The leader manages a team of baristas, maintains inventory, upholds brand standards, and collaborates with store management to meet overall store goals.

Key Responsibilities

• Lead daily operations of the Starbucks department, including opening/closing procedures and peak-hour management.
• Train, coach, and schedule team members to deliver consistent Starbucks quality and service.
• Monitor sales performance, manage inventory, and control costs to achieve financial targets.
• Ensure compliance with health, safety, and food handling regulations.
• Foster a positive team environment and resolve customer issues promptly.

Skills and Qualifications

Candidates should possess strong leadership abilities, customer-focused mindset, and experience in food/beverage retail. Proficiency in POS systems, inventory management, and team motivation is essential. This role requires flexibility for varying shifts, including weekends and holidays.

Why Join Kroger?

As a Starbucks/Department Leader, you'll enjoy competitive pay, comprehensive benefits, and opportunities for career growth within Kroger's expansive retail network. Contribute to a customer-centric culture while advancing your management expertise in a high-volume environment.

This position demands high energy, attention to detail, and a passion for coffee and hospitality. With Kroger's commitment to associate development, you'll receive ongoing training from Starbucks corporate partners to excel in this rewarding role. Join us to lead a thriving department and make a difference in your community store.