Categories : Retail, Management, Food & Beverage, Customer Service

Job Overview

The Starbucks/Department Leader at Kroger is a dynamic leadership role responsible for overseeing the Starbucks coffee shop within a Kroger store location. This position combines retail management, customer service excellence, and operational leadership to ensure a premium coffee experience for customers while driving department sales and profitability. The leader manages a team of baristas, maintains inventory, upholds brand standards, and collaborates with store management to meet sales goals.

Key Responsibilities

• Lead daily operations of the Starbucks department, including opening/closing procedures and shift management.
• Train and develop team members on Starbucks recipes, customer service protocols, and food safety standards.
• Monitor inventory levels, place orders, and minimize waste to optimize costs.
• Ensure compliance with health, safety, and sanitation regulations.
• Drive sales through merchandising, promotions, and exceptional customer engagement.

Qualifications and Skills

Candidates should have prior retail or food service leadership experience, strong communication skills, and a passion for coffee and customer satisfaction. Familiarity with Starbucks operations is highly preferred. This role requires flexibility for varying shifts, including weekends and holidays.

Why Join Kroger?

As a Starbucks/Department Leader, you'll enjoy competitive pay, comprehensive benefits, and opportunities for career advancement within Kroger's expansive network of stores. Contribute to a vibrant team environment while delivering the Starbucks experience that customers love. Kroger values diversity, inclusion, and employee growth, providing ongoing training and development programs to support your professional journey.

This position demands high energy, attention to detail, and a commitment to teamwork. Join us in creating memorable moments for our guests!