Categories : Retail, Customer Service, Hospitality, Management

Job Overview

The Starbucks Lead Barista at Kroger is a dynamic leadership role within our in-store Starbucks coffee shops. As a Lead Barista, you will oversee daily operations, guide a team of baristas, and deliver exceptional customer experiences while upholding Starbucks and Kroger's high standards for quality and service. This position combines hands-on barista expertise with supervisory responsibilities to ensure smooth operations in a fast-paced retail environment.

Key Responsibilities

• Lead a team of baristas by providing training, coaching, and performance feedback to maintain service excellence.
• Prepare and serve a wide range of Starbucks beverages and food items with precision and speed.
• Manage inventory, including ordering supplies and conducting stock checks to prevent shortages.
• Ensure compliance with health, safety, and sanitation standards in all operations.
• Handle customer transactions, resolve complaints, and foster loyalty through personalized service.

Qualifications and Skills

Candidates should have prior barista experience, strong leadership abilities, and a passion for coffee craftsmanship. Excellent communication and multitasking skills are essential in this high-volume setting. Kroger offers opportunities for career growth within our retail and hospitality divisions.

Why Join Kroger?

Work in a supportive team environment with competitive pay, comprehensive benefits, and associate discounts across Kroger's family of stores. Advance your career in retail leadership while enjoying the perks of a Starbucks partnership.