Categories : Retail, Customer Service, Food & Beverage, Management

Job Overview

The Starbucks Lead Barista at Kroger is a dynamic leadership role within our in-store Starbucks coffee shops. As a Lead Barista, you will oversee daily operations, guide a team of baristas, and deliver exceptional customer experiences while upholding Starbucks and Kroger standards. This position combines hands-on barista expertise with supervisory responsibilities to ensure smooth service, high-quality beverages, and a welcoming atmosphere in a fast-paced retail environment.

Key Responsibilities

• Lead a team of baristas during shifts, providing coaching and support to maintain service excellence.
• Prepare and serve a wide range of Starbucks beverages, including espresso drinks, teas, and pastries, adhering to precise recipes and standards.
• Manage inventory, including ordering supplies, tracking stock levels, and minimizing waste to optimize profitability.
• Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and organized workspace.
• Handle customer interactions, resolve complaints promptly, and drive sales through upselling and promotions.
• Train new baristas on equipment operation, drink preparation, and customer service best practices.
• Monitor cash handling, process transactions accurately, and reconcile end-of-shift reports.

Qualifications and Skills

Candidates should have prior barista experience, strong leadership abilities, and a passion for coffee. Excellent communication and multitasking skills are essential in this high-volume setting. Kroger offers opportunities for growth within our Starbucks partnership and broader retail network.

Why Join Kroger?

Work in a supportive team environment with competitive pay, comprehensive benefits, and associate discounts. Advance your career in retail hospitality with training programs and promotion paths. This role is ideal for motivated individuals seeking to lead while perfecting the art of coffee service.