Categories : Retail, Customer Service, Hospitality, Management

Job Overview

The Starbucks Lead Barista at Kroger is a leadership role within our in-store Starbucks coffee shops, responsible for delivering exceptional customer service, mentoring baristas, and ensuring smooth daily operations. This position combines hands-on barista expertise with supervisory duties to create a welcoming environment and drive sales in a high-volume retail setting.

Key Responsibilities

• Lead a team of baristas by providing training, coaching, and performance feedback to maintain high service standards.
• Prepare and serve a wide range of Starbucks beverages and food items with speed, accuracy, and enthusiasm.
• Manage inventory, including ordering supplies, tracking stock levels, and minimizing waste to optimize profitability.
• Ensure compliance with health, safety, and sanitation standards, including proper food handling and equipment maintenance.
• Handle cash transactions, operate POS systems, and resolve customer issues to achieve high satisfaction scores.

Skills and Qualifications

Candidates should have prior barista experience, strong leadership abilities, and a passion for coffee. Excellent communication and multitasking skills are essential in this fast-paced role. Kroger offers opportunities for career growth within our retail and hospitality divisions.

Why Join Kroger?

Work in a dynamic environment with competitive pay, comprehensive benefits, and associate discounts across Kroger's family of stores. Enjoy flexible scheduling and advancement potential from lead roles to management positions.

This role requires availability for early mornings, evenings, and weekends. Join our team to craft memorable experiences for customers while building your career in retail leadership. (248 words)