Categories : Retail, Customer Service, Food & Beverage, Management

Job Overview

The Starbucks Lead Barista at Kroger is a leadership role within our in-store Starbucks coffee shops, responsible for overseeing daily operations, delivering exceptional customer service, and ensuring the highest standards of coffee quality and store presentation. As a key team member, you will guide baristas, manage inventory, and contribute to a positive shopping experience for Kroger customers. This position combines hands-on barista expertise with supervisory duties in a fast-paced retail environment.

Key Responsibilities

• Lead a team of baristas during shifts, providing training, coaching, and performance feedback to ensure consistent service excellence.
• Prepare and serve a wide range of Starbucks beverages and food items with precision, adhering to brand standards and recipes.
• Maintain a clean, organized, and visually appealing Starbucks station, including equipment maintenance and sanitation protocols.
• Handle cash transactions, operate POS systems, and manage customer payments accurately while promoting loyalty programs.
• Monitor inventory levels, place orders, and minimize waste to optimize profitability and availability of products.

Customer Focus

Excel in creating memorable customer interactions by anticipating needs, resolving issues promptly, and fostering repeat business. Collaborate with Kroger store management to align Starbucks operations with overall store goals.

Qualifications and Skills

Candidates should have prior barista experience, strong leadership abilities, and a passion for coffee. Knowledge of food safety regulations (ServSafe certified preferred) and the ability to thrive in high-volume settings is essential. This role offers opportunities for career growth within Kroger's extensive retail network.

Join Kroger's Starbucks team to lead with enthusiasm and brew success daily! (248 words)