Categories : Retail, Customer Service, Food & Beverage, Management

Job Overview

The Starbucks Lead Barista at Kroger plays a pivotal role in delivering exceptional customer experiences within our in-store Starbucks locations. As a leader in the coffee shop operations, you will oversee daily barista activities, ensure high standards of beverage quality, and foster a welcoming environment for guests. This position combines hands-on barista expertise with leadership responsibilities to drive team performance and sales in a fast-paced retail setting.

Key Responsibilities

• Lead a team of baristas by providing training, coaching, and scheduling to maintain smooth operations during peak hours.
• Prepare and serve a wide range of Starbucks beverages, including espresso-based drinks, teas, and pastries, adhering to brand standards.
• Maintain inventory levels, order supplies, and ensure compliance with health and safety regulations.
• Deliver outstanding customer service by anticipating needs, resolving complaints, and building loyalty through personalized interactions.
• Monitor sales performance, upsell products, and contribute to store merchandising initiatives.

Qualifications and Skills

Candidates should have prior barista experience, strong leadership abilities, and a passion for coffee craftsmanship. Knowledge of Starbucks procedures is highly preferred. The role requires flexibility for varying shifts, including weekends and holidays, in a dynamic retail environment.

Why Join Kroger?

Work in a supportive team atmosphere with opportunities for career growth within Kroger's extensive network of stores. Enjoy competitive pay, comprehensive benefits, and the chance to make a positive impact on customers daily. Kroger values diversity and inclusion, offering a workplace where your skills can shine.

This position demands physical stamina for standing long periods and lifting moderate weights. Join us to lead with excellence and brew success!