Categories : Retail, Customer Service, Food & Beverage, Management

Job Overview

The Starbucks Lead Barista at Kroger plays a pivotal role in delivering exceptional customer service and leading barista operations within our in-store Starbucks kiosks. This position combines hands-on coffee preparation with team leadership to ensure a premium Starbucks experience for Kroger shoppers. As a Lead Barista, you will oversee daily operations, train staff, maintain inventory, and uphold brand standards in a fast-paced retail environment.

Key Responsibilities

• Lead a team of baristas during shifts, assigning tasks and ensuring smooth workflow.
• Prepare and serve high-quality Starbucks beverages, including espresso drinks, teas, and pastries.
• Provide outstanding customer service, handling orders accurately and resolving issues promptly.
• Maintain cleanliness and organization of the Starbucks station per health and safety guidelines.
• Manage inventory, place orders, and monitor stock levels to prevent shortages.
• Train new baristas on recipes, equipment use, and customer service protocols.
• Drive sales through upselling promotions and loyalty program enrollment.

Skills and Qualifications

Candidates should possess strong leadership abilities, a passion for coffee, and experience in customer-facing roles. Knowledge of Starbucks procedures is highly preferred. This role requires flexibility for varying shifts, including weekends and holidays, in a dynamic grocery retail setting.

Why Kroger?

Joining Kroger offers competitive pay, comprehensive benefits, and opportunities for career growth within one of America's largest supermarket chains. Advance your retail career while enjoying the perks of working at a beloved Starbucks location inside Kroger stores.