Categories : Retail, Management, E-commerce, Supply Chain

Job Overview

The STR MGMT/e-COMMERCE SUPERVISOR at Kroger plays a pivotal role in overseeing store management operations with a strong focus on e-commerce fulfillment, customer order processing, and digital sales growth. This position ensures seamless integration of online and in-store experiences, driving efficiency in pickup, delivery, and inventory management for Kroger's digital platforms.

Key Responsibilities

• Supervise e-commerce team in order picking, packing, and staging to meet same-day fulfillment targets.
• Monitor store inventory levels and coordinate with merchandising to optimize stock for online orders.
• Implement strategies to enhance e-commerce sales, including promotions and customer engagement initiatives.
• Ensure compliance with food safety, hygiene, and Kroger's operational standards in e-commerce areas.
• Train and develop associates on e-commerce tools, systems, and best practices for high performance.

Qualifications and Skills

Candidates should have prior supervisory experience in retail or e-commerce, proficiency in inventory management software, and strong leadership abilities. Knowledge of Kroger's systems like MyWork or similar POS/e-commerce platforms is advantageous. Excellent communication and problem-solving skills are essential to handle peak order volumes and customer satisfaction metrics.

Work Environment

This full-time role involves working in a fast-paced grocery store environment, including weekends and holidays. Opportunities for career advancement within Kroger's extensive management track are available. Join Kroger to contribute to a leader in grocery retail innovation.