Categories : Retail, Customer Service, Hospitality

Wine Steward at Kroger

The Wine Steward at Kroger is a customer-focused role within the alcohol and beverage department of our grocery stores. This position involves expert knowledge of wines, spirits, and related products to assist customers in making informed selections, driving sales, and ensuring compliance with alcohol regulations. Wine Stewards create engaging in-store experiences through tastings, product recommendations, and merchandising that highlights premium and value wines from around the world.

Key Responsibilities

• Provide personalized wine recommendations based on customer preferences, budgets, and occasions.
• Conduct wine tastings and educational events to promote sales and build customer loyalty.
• Maintain inventory levels, order products, and ensure proper storage conditions for wines and spirits.
• Merchandise displays to maximize visual appeal and product visibility, adhering to Kroger's branding standards.
• Ensure all alcohol sales comply with state and federal laws, including age verification and responsible service practices.

Skills and Qualifications

Ideal candidates possess a passion for wine, strong sales acumen, and excellent interpersonal skills. Knowledge of wine regions, varietals, and pairings is essential. Previous retail or hospitality experience is preferred, along with the ability to lift moderate weights and stand for extended periods. Kroger provides training for certifications like ServSafe Alcohol.

Why Join Kroger?

As a Wine Steward, you'll enjoy competitive pay, comprehensive benefits, and opportunities for career growth in retail management. Work in a dynamic environment where your expertise directly impacts customer satisfaction and store performance. Kroger values diversity and offers flexible scheduling to support work-life balance.

This role demands enthusiasm, product knowledge, and a commitment to exceptional service, making it perfect for wine enthusiasts looking to turn their passion into a profession. Join our team and uncork new career possibilities!