Categories : Retail, Customer Service, Hospitality

Wine Steward at Kroger

The Wine Steward at Kroger is a specialized role within our grocery retail environment, focused on curating, promoting, and selling a diverse selection of wines to enhance the customer shopping experience. This position requires a passion for wine, strong customer service skills, and knowledge of wine pairings, regions, and varietals. Wine Stewards collaborate with the store team to maintain an inviting wine department, conduct tastings, and drive sales through expert recommendations.

Key Responsibilities

• Assist customers in selecting wines based on taste preferences, budgets, and occasions.
• Organize and merchandise wine displays to highlight seasonal promotions and new arrivals.
• Conduct wine tastings and educational events to engage customers and boost sales.
• Monitor inventory levels, rotate stock to ensure freshness, and place orders with suppliers.
• Maintain compliance with alcohol regulations, including age verification and safe handling.

Skills and Qualifications

Ideal candidates possess wine certification (e.g., WSET Level 1 or 2), retail experience, and excellent communication skills. Knowledge of food pairings and trends in the wine industry is highly valued. Kroger provides ongoing training to support professional growth in this dynamic role.

Why Join Kroger?

As a Wine Steward, you'll enjoy a supportive work environment, opportunities for advancement, and the chance to share your expertise with a diverse customer base. Kroger values associates who contribute to creating memorable shopping experiences.

This role demands physical stamina for stocking shelves and lifting cases (up to 50 lbs), as well as availability for evenings, weekends, and holidays typical in retail. With competitive pay and comprehensive benefits, it's an excellent opportunity for wine enthusiasts to build a career in retail hospitality. (Word count: 278)