Categories : Retail, Customer Service, Management, Beverage

Wine Steward Lead - Kroger

The Wine Steward Lead at Kroger is a leadership role within the beverage department, responsible for overseeing the wine selection, customer service, and sales performance in the wine section of our grocery stores. This position requires a passion for wine, strong leadership skills, and retail expertise to drive sales and enhance customer satisfaction.

Key Responsibilities

• Lead a team of wine stewards in curating and maintaining an exceptional wine inventory.
• Provide expert wine recommendations to customers, conducting tastings and pairings.
• Manage inventory, including ordering, merchandising, and ensuring compliance with alcohol regulations.
• Train and mentor staff on wine knowledge, sales techniques, and customer service best practices.
• Analyze sales data to optimize stock levels and promote high-margin products.
• Collaborate with store management to execute promotional events and wine samplings.

Qualifications and Skills

Candidates should have prior retail experience, preferably in beverages or wine sales, along with certifications such as WSET or similar. Excellent communication and organizational skills are essential. The role demands physical stamina for stocking shelves and lifting cases.

Why Kroger?

Join Kroger's dynamic team and advance your career in retail leadership. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment. Kroger values diversity and inclusion, fostering a workplace where every associate thrives.

This position offers hands-on experience in wine retail, customer engagement, and team management, making it ideal for wine enthusiasts aiming for supervisory roles. With Kroger's extensive network, top performers can advance to higher management positions across our 2,700+ stores.