Categories : Retail, Customer Service, Hospitality

Wine Steward at Kroger

The Wine Steward at Kroger is a customer-focused role within the grocery retail environment, specializing in the wine and spirits department. This position involves curating an exceptional selection of wines, providing expert recommendations to customers, and ensuring the department maintains high standards of presentation and inventory management. Wine Stewards play a key role in enhancing the shopping experience by educating customers on wine pairings, varietals, and tasting notes, while driving sales through upselling and promotions.

Key Responsibilities

• Assist customers in selecting wines based on preferences, budgets, and occasions.
• Maintain an organized and visually appealing wine display, including stocking shelves and rotating inventory.
• Conduct wine tastings and events to promote products and increase department sales.
• Monitor inventory levels, place orders with suppliers, and manage stock to prevent shortages or overstock.
• Ensure compliance with all alcohol sales regulations, including age verification and responsible service practices.

Skills and Qualifications

Ideal candidates possess a passion for wine, strong interpersonal skills, and retail experience. Knowledge of wine regions, grape varieties, and food pairings is essential. The role requires physical stamina for lifting cases and standing for extended periods, as well as the ability to work flexible hours including evenings and weekends. Kroger provides training for Wine Stewards to deepen their expertise and achieve certifications like WSET or Cicerone.

Why Join Kroger?

As a Wine Steward, you'll enjoy a dynamic work environment with opportunities for growth into management or specialty buying roles. Kroger values associate development, offering ongoing training and career advancement paths within the company's extensive network of stores.