Leading consultant of IT support
Siemens
Leading consultant of IT support
Job Description
Job description:
• User support with IT services and corporate applications, incl. Support of remote users.
• Registration and processing of user incidents in local Ticketing tool (Service Desk).
• HW installations, support of work desk, support with SW installations.
• User documentation on corporate SW and tools.
• User trainings on corporate IT SW and applications.
• Office IT infrastructure support: network, server HW, printing service, IP telephony.
• File shares deployment and support (configurations, monitoring, fix of vulnerabilities).
• Technical documentation and internal knowledge base (description of current configurations, DRP, etc.)
• Technical support of external events
• Communication with global IT teams
Requirements:
• Higher education (Technical, IT);
• At least 3 years of work experience in IT ( Helpdesk, system administration);
• English – Intermediate and higher;
• Knowledge of Windows OS at the admin level;
• Confident knowledge of O365;
• Knowledge of server Microsoft products: Windows Server, Active Directory, DNS, DHCP;
• Confident knowledge of network services, protocols and operational principles;
• Experience with domain names, DNS, protocols HTTP/HTTPS, SSL-certificates;
• Cisco HW knowledge
• Skills of remote support
Optional skills/experience:
• Knowledge of Linux OS
• Knowledge of PostgreSQL
• Experience of data bases management
• Programming skills
• Knowledge of Microsoft Intune
• Knowledge on Juniper, Aruba HW
Locations
- Moscow, Moskva, Russian Federation
Salary
Estimated Salary Rangemedium confidence
45,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Windows OS (admin level)intermediate
- O365intermediate
- Windows Serverintermediate
- Active Directoryintermediate
- DNSintermediate
- DHCPintermediate
- Network services/protocolsintermediate
- HTTP/HTTPSintermediate
- SSL-certificatesintermediate
- Cisco HWintermediate
- Remote supportintermediate
- Linux OS (optional)intermediate
- PostgreSQL (optional)intermediate
- Databases management (optional)intermediate
- Programming (optional)intermediate
- Microsoft Intune (optional)intermediate
- Juniper/Aruba HW (optional)intermediate
Required Qualifications
- Higher education (Technical/IT) (experience)
- 3+ years IT experience (Helpdesk/system admin) (experience)
- English Intermediate+ (experience)
Responsibilities
- User support (IT services/applications/remote users)
- Incident registration/processing in ticketing tool
- HW/SW installations and work desk support
- User documentation and trainings
- Office IT infrastructure support (network/server/printing/IP telephony)
- File shares deployment/support
- Technical documentation/knowledge base
- Technical support for external events
- Communication with global IT teams
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Leading consultant of IT support
Siemens
Leading consultant of IT support
Job Description
Job description:
• User support with IT services and corporate applications, incl. Support of remote users.
• Registration and processing of user incidents in local Ticketing tool (Service Desk).
• HW installations, support of work desk, support with SW installations.
• User documentation on corporate SW and tools.
• User trainings on corporate IT SW and applications.
• Office IT infrastructure support: network, server HW, printing service, IP telephony.
• File shares deployment and support (configurations, monitoring, fix of vulnerabilities).
• Technical documentation and internal knowledge base (description of current configurations, DRP, etc.)
• Technical support of external events
• Communication with global IT teams
Requirements:
• Higher education (Technical, IT);
• At least 3 years of work experience in IT ( Helpdesk, system administration);
• English – Intermediate and higher;
• Knowledge of Windows OS at the admin level;
• Confident knowledge of O365;
• Knowledge of server Microsoft products: Windows Server, Active Directory, DNS, DHCP;
• Confident knowledge of network services, protocols and operational principles;
• Experience with domain names, DNS, protocols HTTP/HTTPS, SSL-certificates;
• Cisco HW knowledge
• Skills of remote support
Optional skills/experience:
• Knowledge of Linux OS
• Knowledge of PostgreSQL
• Experience of data bases management
• Programming skills
• Knowledge of Microsoft Intune
• Knowledge on Juniper, Aruba HW
Locations
- Moscow, Moskva, Russian Federation
Salary
Estimated Salary Rangemedium confidence
45,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Windows OS (admin level)intermediate
- O365intermediate
- Windows Serverintermediate
- Active Directoryintermediate
- DNSintermediate
- DHCPintermediate
- Network services/protocolsintermediate
- HTTP/HTTPSintermediate
- SSL-certificatesintermediate
- Cisco HWintermediate
- Remote supportintermediate
- Linux OS (optional)intermediate
- PostgreSQL (optional)intermediate
- Databases management (optional)intermediate
- Programming (optional)intermediate
- Microsoft Intune (optional)intermediate
- Juniper/Aruba HW (optional)intermediate
Required Qualifications
- Higher education (Technical/IT) (experience)
- 3+ years IT experience (Helpdesk/system admin) (experience)
- English Intermediate+ (experience)
Responsibilities
- User support (IT services/applications/remote users)
- Incident registration/processing in ticketing tool
- HW/SW installations and work desk support
- User documentation and trainings
- Office IT infrastructure support (network/server/printing/IP telephony)
- File shares deployment/support
- Technical documentation/knowledge base
- Technical support for external events
- Communication with global IT teams
Answer 10 quick questions to check your fit for Leading consultant of IT support @ Siemens.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs