CRM Lead Architect - Careers at Leidos
Leidos
CRM Lead Architect - Careers at Leidos
Job Description
Join Leidos as CRM Lead Architect in Baltimore, MD
Leidos, a leader in digital modernization, seeks a CRM Lead Architect to drive the transformation of legacy systems for the Center for Medicare and Medicaid Services (CMS). Work onsite in Baltimore, MD, delivering innovative IT solutions for critical 'can't fail' missions in healthcare security.
Primary Responsibilities
- Lead implementation of modernized CRM solutions, defining strategy and guidelines.
- Understand existing environments, integrations, and recommend infrastructure optimizations with budget analysis.
- Monitor performance, optimize CRM usage, and report on SLAs/TPMs/KPIs.
- Enhance systems with automation, AIOps, scalability, and Zero Trust security.
- Collaborate across stakeholders for secure, 24x7 available federal-compliant designs.
- Manage change, training, Agile planning, and executive communications including white papers.
- Document projects, track via enterprise tools, and facilitate transitions/demos.
Basic Qualifications
- Bachelor’s degree + 12-15 years experience; 5-8 years in Salesforce/Siebel/Pega.
- Proven large CRM migration and multi-database design expertise.
- Public Trust eligibility.
Preferred Qualifications
- AWS Certified Architect, Multi-Cloud/GovCloud, Zero Trust, Pega certifications (PCSSA/CLSA).
Empower CMS modernization with Leidos' commitment to innovation, sustainability, and community impact. Competitive pay: $131,300-$237,350. Apply now for this full-time role.
Locations
- Baltimore, Maryland, United States
Salary
131,300 - 237,350 USD / yearly
Estimated Salary Rangehigh confidence
131,300 - 237,350 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Salesforceintermediate
- Siebelintermediate
- Pega CRMintermediate
- CRM Migrationintermediate
- AWS Architectureintermediate
- Multi-Cloudintermediate
- GovCloudintermediate
- Zero Trust Securityintermediate
- Data Modelingintermediate
- Agile Methodologiesintermediate
- AIOpsintermediate
- Automationintermediate
Required Qualifications
- Bachelor’s degree with 12-15 years relevant experience (experience)
- 5-8 years Salesforce/Siebel/Pega CRM experience (experience)
- Large-scale CRM migration experience (experience)
- Database design for applications and data models (experience)
- Ability to obtain Public Trust clearance (experience)
- Pega Principal System Architect/PCSSA/CLSA or Salesforce equivalent (preferred) (experience)
- Certified AWS Architect (preferred) (experience)
Responsibilities
- Define architectural strategy and development guidelines for CRM modernization
- Analyze requirements and recommend infrastructure changes with budget justification
- Monitor CRM performance, optimize usage, and track KPIs/SLAs
- Collaborate with stakeholders, vendors, and Leidos CoP for technical decisions
- Ensure secure, low-risk solutions compliant with federal standards and 24x7 availability
- Manage change adoption, training, and communication plans
- Develop executive briefings, white papers, and project documentation
- Facilitate Agile sessions, requirements gathering, and transition activities for CMS legacy systems
Benefits
- general: Competitive salary $131,300-$237,350
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement plans
- general: Professional development and certification reimbursement
- general: Flexible work options and paid time off
- general: Mission-driven work supporting CMS healthcare initiatives
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Answer 10 quick questions to check your fit for CRM Lead Architect - Careers at Leidos @ Leidos.
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CRM Lead Architect - Careers at Leidos
Leidos
CRM Lead Architect - Careers at Leidos
Job Description
Join Leidos as CRM Lead Architect in Baltimore, MD
Leidos, a leader in digital modernization, seeks a CRM Lead Architect to drive the transformation of legacy systems for the Center for Medicare and Medicaid Services (CMS). Work onsite in Baltimore, MD, delivering innovative IT solutions for critical 'can't fail' missions in healthcare security.
Primary Responsibilities
- Lead implementation of modernized CRM solutions, defining strategy and guidelines.
- Understand existing environments, integrations, and recommend infrastructure optimizations with budget analysis.
- Monitor performance, optimize CRM usage, and report on SLAs/TPMs/KPIs.
- Enhance systems with automation, AIOps, scalability, and Zero Trust security.
- Collaborate across stakeholders for secure, 24x7 available federal-compliant designs.
- Manage change, training, Agile planning, and executive communications including white papers.
- Document projects, track via enterprise tools, and facilitate transitions/demos.
Basic Qualifications
- Bachelor’s degree + 12-15 years experience; 5-8 years in Salesforce/Siebel/Pega.
- Proven large CRM migration and multi-database design expertise.
- Public Trust eligibility.
Preferred Qualifications
- AWS Certified Architect, Multi-Cloud/GovCloud, Zero Trust, Pega certifications (PCSSA/CLSA).
Empower CMS modernization with Leidos' commitment to innovation, sustainability, and community impact. Competitive pay: $131,300-$237,350. Apply now for this full-time role.
Locations
- Baltimore, Maryland, United States
Salary
131,300 - 237,350 USD / yearly
Estimated Salary Rangehigh confidence
131,300 - 237,350 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Salesforceintermediate
- Siebelintermediate
- Pega CRMintermediate
- CRM Migrationintermediate
- AWS Architectureintermediate
- Multi-Cloudintermediate
- GovCloudintermediate
- Zero Trust Securityintermediate
- Data Modelingintermediate
- Agile Methodologiesintermediate
- AIOpsintermediate
- Automationintermediate
Required Qualifications
- Bachelor’s degree with 12-15 years relevant experience (experience)
- 5-8 years Salesforce/Siebel/Pega CRM experience (experience)
- Large-scale CRM migration experience (experience)
- Database design for applications and data models (experience)
- Ability to obtain Public Trust clearance (experience)
- Pega Principal System Architect/PCSSA/CLSA or Salesforce equivalent (preferred) (experience)
- Certified AWS Architect (preferred) (experience)
Responsibilities
- Define architectural strategy and development guidelines for CRM modernization
- Analyze requirements and recommend infrastructure changes with budget justification
- Monitor CRM performance, optimize usage, and track KPIs/SLAs
- Collaborate with stakeholders, vendors, and Leidos CoP for technical decisions
- Ensure secure, low-risk solutions compliant with federal standards and 24x7 availability
- Manage change adoption, training, and communication plans
- Develop executive briefings, white papers, and project documentation
- Facilitate Agile sessions, requirements gathering, and transition activities for CMS legacy systems
Benefits
- general: Competitive salary $131,300-$237,350
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement plans
- general: Professional development and certification reimbursement
- general: Flexible work options and paid time off
- general: Mission-driven work supporting CMS healthcare initiatives
Tags & Categories
Answer 10 quick questions to check your fit for CRM Lead Architect - Careers at Leidos @ Leidos.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs