Transform Navy IT with Leidos as a Desktop Support Technician

Join Leidos on the NGEN program, the Navy's largest IT services initiative under SMIT, delivering cybersecurity, network ops, service desk, and data transport for the Navy-Marine Corps Intranet. Unify shore-based networks, boost capabilities, and drive cost savings on an enterprise scale.

Your Impact on Mission-Critical Support

As a Mid-level Desktop Support Technician at Patuxent River, MD government site, provide direct desk-side support, troubleshooting, and repairing IT devices. Manage ticket resolution per SLRs, handle hardware/software issues, printers, and MFPs, while assisting on complex problems. Excel in a fast-paced Field Services team environment.

Physical and Environmental Demands

Role requires lifting 50 lbs up to 100 feet, 25 lbs on ladders, work in confined spaces/noisy data centers, use of hand tools for rack mounting, normal color vision, 20/20 correctable vision, depth perception, and driving to sites with valid license.

Required Qualifications

• US Citizen with DoD Secret Clearance
• HS Diploma + 4+ years experience (or equivalent education/certifications)
• DoD 8570 IAT Level II (Security+ or higher)
• Windows 10, Service Desk tools (HP Service Manager/Remedy), basic networking
• Superior customer service and communication skills

Preferred Qualifications

• Organized, detail-oriented, self-motivated leader
• Strong collaboration, prioritization, adaptability
• Analytical problem-solving across organizational levels

Compensation and Culture

Earn $35-$38/hourly. Leidos invests in top IT talent—outthink, outbuild, outpace the status quo. Disrupt and innovate in a mission-driven environment.