Enterprise Solutions Architect/Unified Communications

Join Leidos Digital Modernization sector supporting the USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract. Deliver 24x7 IT services integrating automation, cloud, hosting, and unified communications for 30,000+ end-users.

Your Role as the UC Visionary

As the Enterprise Solutions Architect, you are the visionary behind USCIS’s core UC infrastructure. Design and drive adoption of next-gen call-control, conferencing, streaming, and cloud-collaboration capabilities. Guard interoperability, security, and performance across a complex WAN/MPLS fabric.

Primary Responsibilities

• Architect and integrate next-gen UC core (CUCM, CMS, Expressway, SIP trunking, QoS, cloud gateways).
• Evaluate technology trends, draft white papers, and brief leadership on modernization roadmaps.
• Lead implementation projects, ensuring full documentation, testing, and run-book hand-off.
• Provide Tier III/IV escalation and mentorship to operations staff.

Basic Qualifications

• Bachelor’s in Engineering/Information Technology + 7 years IT experience focused on UC architecture design/planning.
• Cisco CCNP Collaboration (Design/Planning).
• Deep knowledge of routing, switching, firewalls, virtualization, and cloud UC integrations.
• Ability to obtain DHS Public Trust Clearance.

Preferred Qualifications

• CCIE Collaboration, AWS Solutions Architect, or similar cloud voice certification.
• Experience migrating on-prem UC workloads to GovCloud environments.
• Experience working on USCIS contracts and mission environments.

Why Leidos?

At Leidos, we outthink, outbuild, and outpace the status quo. We're recruiting disruptors who refuse to fail. Pay Range: $87,100 - $157,450 USD annually. Location: Camp Springs, MD.