Field Services Engineer - Careers at Leidos
Leidos
Field Services Engineer - Careers at Leidos
Job Description
Join Leidos Australia as a Field Services Engineer
Protect Australia's digital frontlines with Leidos, delivering mission-critical IT solutions for Defence, Intelligence, and Federal Government. We're seeking motivated Field Services Engineers for multiple positions across VIC, ACT, WA, and QLD. Ideal for EUC professionals with hardware, SOE, or networking experience ready to advance in a high-impact career.
Key Responsibilities
- Handle technical onboarding, ticket creation, management, and resolution for end-users.
- Troubleshoot and repair hardware, networks, cabling, gateways, and connectivity issues onsite.
- Provide expert guidance on laptops, imaging, and SOE while mentoring junior staff.
- Escalate complex issues to the Leidos Support Team and enable stakeholder self-service through knowledge transfer.
- Maintain WHS/EHS compliance, perform preventative maintenance, and schedule interstate travel as needed.
Required Qualifications & Skills
- Australian Citizen with active NV1 clearance and OSA willingness.
- Technical maintenance qualifications or equivalent experience; valid Driver's Licence.
- Strong EUC knowledge, self-motivation, and excellent communication under pressure.
Desirable Experience
- Networks troubleshooting, Service Management Systems, and security sector background.
- Proven EUC, SOE, or Intelligence support with planning, reporting, and resource coordination skills.
Why Leidos?
Earn up to 12 Life Days annually by working just 2 extra hours weekly. Thrive in a supportive team focused on innovation and customer outcomes. Recruitment includes virtual/face-to-face interviews, background checks, and potential ITAR compliance. Contact careers.au@au.leidos.com for accessibility support. Apply now to make an impact!
Locations
- Canberra, Australian Capital Territory, Australia
Salary
95,000 - 115,000 AUD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Hardware troubleshooting and repairintermediate
- Network connectivity and fault-findingintermediate
- End User Computing (EUC) principlesintermediate
- Service ticket management and resolutionintermediate
- SOE imaging and laptop supportintermediate
- Customer service and knowledge transferintermediate
Required Qualifications
- Australian Citizenship with active NV1 security clearance (experience)
- Recognised qualifications in technical equipment maintenance or equivalent competence (experience)
- Valid Australian Driver's Licence (experience)
- Willingness to undergo OSA (Organisational Suitability Assessment) (experience)
- Experience in security industry (desirable) (experience)
- Competence in IT hardware/software management (desirable) (experience)
Responsibilities
- Perform technical onboarding for new starters and manage request tickets
- Troubleshoot connectivity, networks, cabling, and gateway issues
- Provide onsite customer support, diagnose faults, and deliver timely repairs
- Escalate issues to Leidos Support Team and conduct knowledge transfer to stakeholders
- Schedule travel, maintain EHS/WHS compliance, and attend training for upskilling
- Carry out repairs, preventative maintenance, and improve team service delivery performance
Benefits
- general: Up to 12 extra Life Days leave per year via flexible hours
- general: Mission-critical work protecting Australia's digital frontlines for Defence and Government
- general: Career growth in growing EUC sector with mentoring opportunities
- general: Interstate travel opportunities across VIC, ACT, WA, QLD
- general: Ongoing training and professional development support
Tags & Categories
Answer 10 quick questions to check your fit for Field Services Engineer - Careers at Leidos @ Leidos.
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Field Services Engineer - Careers at Leidos
Leidos
Field Services Engineer - Careers at Leidos
Job Description
Join Leidos Australia as a Field Services Engineer
Protect Australia's digital frontlines with Leidos, delivering mission-critical IT solutions for Defence, Intelligence, and Federal Government. We're seeking motivated Field Services Engineers for multiple positions across VIC, ACT, WA, and QLD. Ideal for EUC professionals with hardware, SOE, or networking experience ready to advance in a high-impact career.
Key Responsibilities
- Handle technical onboarding, ticket creation, management, and resolution for end-users.
- Troubleshoot and repair hardware, networks, cabling, gateways, and connectivity issues onsite.
- Provide expert guidance on laptops, imaging, and SOE while mentoring junior staff.
- Escalate complex issues to the Leidos Support Team and enable stakeholder self-service through knowledge transfer.
- Maintain WHS/EHS compliance, perform preventative maintenance, and schedule interstate travel as needed.
Required Qualifications & Skills
- Australian Citizen with active NV1 clearance and OSA willingness.
- Technical maintenance qualifications or equivalent experience; valid Driver's Licence.
- Strong EUC knowledge, self-motivation, and excellent communication under pressure.
Desirable Experience
- Networks troubleshooting, Service Management Systems, and security sector background.
- Proven EUC, SOE, or Intelligence support with planning, reporting, and resource coordination skills.
Why Leidos?
Earn up to 12 Life Days annually by working just 2 extra hours weekly. Thrive in a supportive team focused on innovation and customer outcomes. Recruitment includes virtual/face-to-face interviews, background checks, and potential ITAR compliance. Contact careers.au@au.leidos.com for accessibility support. Apply now to make an impact!
Locations
- Canberra, Australian Capital Territory, Australia
Salary
95,000 - 115,000 AUD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Hardware troubleshooting and repairintermediate
- Network connectivity and fault-findingintermediate
- End User Computing (EUC) principlesintermediate
- Service ticket management and resolutionintermediate
- SOE imaging and laptop supportintermediate
- Customer service and knowledge transferintermediate
Required Qualifications
- Australian Citizenship with active NV1 security clearance (experience)
- Recognised qualifications in technical equipment maintenance or equivalent competence (experience)
- Valid Australian Driver's Licence (experience)
- Willingness to undergo OSA (Organisational Suitability Assessment) (experience)
- Experience in security industry (desirable) (experience)
- Competence in IT hardware/software management (desirable) (experience)
Responsibilities
- Perform technical onboarding for new starters and manage request tickets
- Troubleshoot connectivity, networks, cabling, and gateway issues
- Provide onsite customer support, diagnose faults, and deliver timely repairs
- Escalate issues to Leidos Support Team and conduct knowledge transfer to stakeholders
- Schedule travel, maintain EHS/WHS compliance, and attend training for upskilling
- Carry out repairs, preventative maintenance, and improve team service delivery performance
Benefits
- general: Up to 12 extra Life Days leave per year via flexible hours
- general: Mission-critical work protecting Australia's digital frontlines for Defence and Government
- general: Career growth in growing EUC sector with mentoring opportunities
- general: Interstate travel opportunities across VIC, ACT, WA, QLD
- general: Ongoing training and professional development support
Tags & Categories
Answer 10 quick questions to check your fit for Field Services Engineer - Careers at Leidos @ Leidos.
Related Books and Jobs