IT Service Desk Technician - Careers at Leidos
Leidos
IT Service Desk Technician - Careers at Leidos
Job Description
Do Work That Matters at Leidos Australia
Leidos Australia delivers critical IT and airborne solutions for government, intelligence, defence, aviation, border protection, and health. Join our 2000 local experts to solve the world's toughest challenges while advancing the Australian way of life.
What Your Day Will Look Like
As an IT Service Desk Technician in Bungendore, expect dynamic days providing first-point support:
- Assist end users face-to-face, by phone, and online.
- Troubleshoot desktops and applications in real time.
- Manage accounts and access securely.
- Deploy software updates to maintain system safety.
- Monitor enterprise platforms for proactive issue resolution.
- Escalate with technical teams and document knowledge.
Career Growth Opportunities
This role launches you into broader IT and defence careers:
- Gain depth in VMware, NetApp, EMC, Citrix VDI, SCCM.
- Progress to systems admin, cyber security, network engineering, or business analysis.
- Develop leadership through mentoring and projects.
- Contribute to system upgrades and transformations.
- Explore diverse IT paths within Leidos' programs.
What You’ll Bring
Motivated learners with IT support grounding:
- Server, desktop, Active Directory experience in medium-to-large environments.
- Knowledge of Windows AD, DNS/DHCP, networking, storage, backups.
- Familiarity with SCCM, SCOM, SharePoint, VMware, Cisco.
- Curiosity and adaptability.
Australian citizenship and active NV-2 AGSVA clearance required. Apply even if not all boxes ticked—we value strengths and potential.
Perks and Culture
Enjoy Bungendore site's free parking, gym, subsidised canteen, and Life Days (12 extra leave days/year). Leidos fosters inclusion via advocacy groups for women, young professionals, defence veterans, accessibility, and Pride+. Equal opportunities employer welcoming Aboriginal/Torres Strait Islanders, diverse backgrounds, disabilities, and all identities.
Locations
- Bungendore, New South Wales, Australia
Salary
85,000 - 105,000 AUD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Server administrationintermediate
- Desktop supportintermediate
- Active Directory managementintermediate
- Windows AD, DNS/DHCPintermediate
- Networking and storageintermediate
- SCCM, SCOM, SharePoint, VMware, Cisco hardwareintermediate
Required Qualifications
- Australian Citizen (experience)
- Active NV-2 AGSVA security clearance (experience)
- Experience in medium-to-large IT environments (experience)
- Willingness to learn and adapt (experience)
Responsibilities
- Provide first-point support to end users via face-to-face, phone, and online channels
- Troubleshoot technical issues across desktops and applications in real time
- Set up and manage user accounts with secure access
- Deploy software updates organisation-wide
- Monitor system health using enterprise platforms
- Collaborate with technical teams on escalations
- Document fixes, procedures, and knowledge sharing
Benefits
- general: Bungendore location with free parking, site gym, and subsidised canteen
- general: Life Days: accrue up to 12 extra leave days per year
- general: Exposure to enterprise technologies like VMware, NetApp, EMC, Citrix VDI, SCCM
- general: Career progression to systems admin, cyber security, network engineering
- general: Inclusive culture with advocacy groups for diversity and support
Tags & Categories
Answer 10 quick questions to check your fit for IT Service Desk Technician - Careers at Leidos @ Leidos.
Related Books and Jobs
IT Service Desk Technician - Careers at Leidos
Leidos
IT Service Desk Technician - Careers at Leidos
Job Description
Do Work That Matters at Leidos Australia
Leidos Australia delivers critical IT and airborne solutions for government, intelligence, defence, aviation, border protection, and health. Join our 2000 local experts to solve the world's toughest challenges while advancing the Australian way of life.
What Your Day Will Look Like
As an IT Service Desk Technician in Bungendore, expect dynamic days providing first-point support:
- Assist end users face-to-face, by phone, and online.
- Troubleshoot desktops and applications in real time.
- Manage accounts and access securely.
- Deploy software updates to maintain system safety.
- Monitor enterprise platforms for proactive issue resolution.
- Escalate with technical teams and document knowledge.
Career Growth Opportunities
This role launches you into broader IT and defence careers:
- Gain depth in VMware, NetApp, EMC, Citrix VDI, SCCM.
- Progress to systems admin, cyber security, network engineering, or business analysis.
- Develop leadership through mentoring and projects.
- Contribute to system upgrades and transformations.
- Explore diverse IT paths within Leidos' programs.
What You’ll Bring
Motivated learners with IT support grounding:
- Server, desktop, Active Directory experience in medium-to-large environments.
- Knowledge of Windows AD, DNS/DHCP, networking, storage, backups.
- Familiarity with SCCM, SCOM, SharePoint, VMware, Cisco.
- Curiosity and adaptability.
Australian citizenship and active NV-2 AGSVA clearance required. Apply even if not all boxes ticked—we value strengths and potential.
Perks and Culture
Enjoy Bungendore site's free parking, gym, subsidised canteen, and Life Days (12 extra leave days/year). Leidos fosters inclusion via advocacy groups for women, young professionals, defence veterans, accessibility, and Pride+. Equal opportunities employer welcoming Aboriginal/Torres Strait Islanders, diverse backgrounds, disabilities, and all identities.
Locations
- Bungendore, New South Wales, Australia
Salary
85,000 - 105,000 AUD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Server administrationintermediate
- Desktop supportintermediate
- Active Directory managementintermediate
- Windows AD, DNS/DHCPintermediate
- Networking and storageintermediate
- SCCM, SCOM, SharePoint, VMware, Cisco hardwareintermediate
Required Qualifications
- Australian Citizen (experience)
- Active NV-2 AGSVA security clearance (experience)
- Experience in medium-to-large IT environments (experience)
- Willingness to learn and adapt (experience)
Responsibilities
- Provide first-point support to end users via face-to-face, phone, and online channels
- Troubleshoot technical issues across desktops and applications in real time
- Set up and manage user accounts with secure access
- Deploy software updates organisation-wide
- Monitor system health using enterprise platforms
- Collaborate with technical teams on escalations
- Document fixes, procedures, and knowledge sharing
Benefits
- general: Bungendore location with free parking, site gym, and subsidised canteen
- general: Life Days: accrue up to 12 extra leave days per year
- general: Exposure to enterprise technologies like VMware, NetApp, EMC, Citrix VDI, SCCM
- general: Career progression to systems admin, cyber security, network engineering
- general: Inclusive culture with advocacy groups for diversity and support
Tags & Categories
Answer 10 quick questions to check your fit for IT Service Desk Technician - Careers at Leidos @ Leidos.
Related Books and Jobs