Junior ServiceNow Administrator - Careers at Leidos
Leidos
Junior ServiceNow Administrator - Careers at Leidos
Job Description
Junior ServiceNow Administrator
Join Leidos' ServiceNow Team in the intelligence sector for an exciting entry-level role supporting critical IT operations. Multiple positions available across VIC, ACT, WA, and QLD. Ideal for go-getters with foundational ServiceNow knowledge from service desk or self-study.
Key Responsibilities
- Operational Support: Handle ServiceNow queue, resolve incidents, manage user access, groups, and form adjustments.
- Basic Configuration: Develop Service Catalogue items, update Flow Designer workflows, modify UI Policies/Actions.
- Access Management: Manage roles, groups, ACLs ensuring security and data visibility.
- Platform Maintenance: Support upgrades, patching, cloning, and execute test plans.
- Knowledge Management: Document processes for admins and create user guides.
Required Skills & Experience
- 6–12 months ServiceNow experience or strong ITIL-based support background.
- ServiceNow CSA certification (or willingness to obtain via our program).
- ITIL knowledge; JavaScript/HTML/CSS exposure advantageous.
- Logical troubleshooting, professional communication skills.
- NV1 Clearance with OSA (active or obtainable).
What We Offer
- Career progression to developer/consultant roles.
- Mentorship from top ServiceNow experts.
- Certification support and hybrid work.
- Intelligence community access.
ITAR restrictions may apply. Recruitment includes interviews and checks. Contact careers.au@au.leidos.com for accessibility support. Break things, build smarter at Leidos.
Locations
- Canberra, Australian Capital Territory, Australia
Salary
85,000 - 105,000 AUD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ServiceNow administration and supportintermediate
- ITIL principlesintermediate
- JavaScript scriptingintermediate
- Flow Designer workflowsintermediate
- Access management (roles, groups, ACLs)intermediate
- Problem-solving and troubleshootingintermediate
- Technical documentationintermediate
- Professional communicationintermediate
Required Qualifications
- 6–12 months ServiceNow experience (admin or power-user) (experience)
- ServiceNow Certified System Administrator (CSA) highly desirable (experience)
- IT Service Management background (Level 1/2 Support) (experience)
- NV1 Security Clearance with active OSA or willingness to undergo OSA (experience)
- Understanding of web technologies (HTML/CSS advantageous) (experience)
Responsibilities
- Manage ServiceNow support queue, resolve incidents and service requests
- Build and update Service Catalogue items, modify Flow Designer workflows, adjust UI Policies/Actions
- Administer user roles, groups, and ACLs for security compliance
- Assist with platform maintenance including upgrades, patching, cloning, and test plans
- Create and maintain technical documentation and user guides
Benefits
- general: Structured career pathway to ServiceNow Developer/Consultant
- general: Mentorship from experienced ServiceNow architects and developers
- general: Support for exam fees and ServiceNow certification training
- general: Hybrid work environment with flexibility
- general: Entry into intelligence sector career opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Junior ServiceNow Administrator - Careers at Leidos @ Leidos.
Related Books and Jobs
Junior ServiceNow Administrator - Careers at Leidos
Leidos
Junior ServiceNow Administrator - Careers at Leidos
Job Description
Junior ServiceNow Administrator
Join Leidos' ServiceNow Team in the intelligence sector for an exciting entry-level role supporting critical IT operations. Multiple positions available across VIC, ACT, WA, and QLD. Ideal for go-getters with foundational ServiceNow knowledge from service desk or self-study.
Key Responsibilities
- Operational Support: Handle ServiceNow queue, resolve incidents, manage user access, groups, and form adjustments.
- Basic Configuration: Develop Service Catalogue items, update Flow Designer workflows, modify UI Policies/Actions.
- Access Management: Manage roles, groups, ACLs ensuring security and data visibility.
- Platform Maintenance: Support upgrades, patching, cloning, and execute test plans.
- Knowledge Management: Document processes for admins and create user guides.
Required Skills & Experience
- 6–12 months ServiceNow experience or strong ITIL-based support background.
- ServiceNow CSA certification (or willingness to obtain via our program).
- ITIL knowledge; JavaScript/HTML/CSS exposure advantageous.
- Logical troubleshooting, professional communication skills.
- NV1 Clearance with OSA (active or obtainable).
What We Offer
- Career progression to developer/consultant roles.
- Mentorship from top ServiceNow experts.
- Certification support and hybrid work.
- Intelligence community access.
ITAR restrictions may apply. Recruitment includes interviews and checks. Contact careers.au@au.leidos.com for accessibility support. Break things, build smarter at Leidos.
Locations
- Canberra, Australian Capital Territory, Australia
Salary
85,000 - 105,000 AUD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ServiceNow administration and supportintermediate
- ITIL principlesintermediate
- JavaScript scriptingintermediate
- Flow Designer workflowsintermediate
- Access management (roles, groups, ACLs)intermediate
- Problem-solving and troubleshootingintermediate
- Technical documentationintermediate
- Professional communicationintermediate
Required Qualifications
- 6–12 months ServiceNow experience (admin or power-user) (experience)
- ServiceNow Certified System Administrator (CSA) highly desirable (experience)
- IT Service Management background (Level 1/2 Support) (experience)
- NV1 Security Clearance with active OSA or willingness to undergo OSA (experience)
- Understanding of web technologies (HTML/CSS advantageous) (experience)
Responsibilities
- Manage ServiceNow support queue, resolve incidents and service requests
- Build and update Service Catalogue items, modify Flow Designer workflows, adjust UI Policies/Actions
- Administer user roles, groups, and ACLs for security compliance
- Assist with platform maintenance including upgrades, patching, cloning, and test plans
- Create and maintain technical documentation and user guides
Benefits
- general: Structured career pathway to ServiceNow Developer/Consultant
- general: Mentorship from experienced ServiceNow architects and developers
- general: Support for exam fees and ServiceNow certification training
- general: Hybrid work environment with flexibility
- general: Entry into intelligence sector career opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Junior ServiceNow Administrator - Careers at Leidos @ Leidos.
Related Books and Jobs