Network Support Specialist

Leidos is seeking a skilled Computer/Network Support Specialist to ensure the reliability and security of mission-critical systems and networks at our customer site in Suitland, MD. In this high-impact role, you'll maintain infrastructure, troubleshoot outages, support security authorizations, and collaborate in a dynamic environment driving national security operations.

Primary Responsibilities

• Diagnose and resolve local area network (LAN) issues, providing timely event notifications to minimize downtime.
• Use diagnostic tools like visual fault locators and Ethernet testers to maintain optical and copper cabling infrastructure.
• Image, maintain, and repair end-user hardware including workstations, phones, and printers for seamless operations.
• Communicate scheduled upgrades and maintenance activities to stakeholders, ensuring transparency and coordination.
• Create and maintain accurate site documentation using Visio for compliance and future reference.
• Deliver first-line end-user support, escalating complex tickets as needed to resolve issues efficiently.

Required Qualifications

• Active DoD Top Secret/SCI clearance.
• Bachelor’s degree with 4+ years of relevant experience, OR Master’s degree with 2+ years, OR equivalent experience, training, or certifications.
• Active IAT Level II DoD Approved 8570 Baseline certification (e.g., Security+ CE) or ability to obtain prior to start date.
• Active CCNA certification or ability to obtain within 90 days of hire.
• Proficiency with Cisco configurations including EIGRP, BGP, SNMP, TCP/IP, OSPF, VLANs, VPN, NAT, GRE, IPSEC.
• Experience with packet capture, traffic analysis, and vulnerability remediation.
• Strong understanding of the OSI model and multi-protocol routing (VRF, VPN, EIGRP, BGP, OSPF, VPLS).

Why Join Leidos?

This isn’t just a support role—it's your chance to shape the future of national security. Work at the heart of critical intelligence missions, develop cutting-edge skills, collaborate with industry leaders, and enjoy the stability of a global powerhouse. At Leidos, we seek the restless innovators who rethink the possible. Ready to make an impact? Apply today.