Space Development Agency (SDA) NOC Technician III - Careers at Leidos
Leidos
Space Development Agency (SDA) NOC Technician III - Careers at Leidos
Job Description
Join Leidos as a Space Development Agency (SDA) NOC Technician III
Leidos Digital Modernization Sector is seeking a skilled NOC Technician III to support the Space Development Agency (SDA) Operations Support Cell at Scott AFB, IL. As a key provider of GIG/DISN services for DISA, DoD, and national security, you'll deliver critical 24x7x365 network operations in the DISA Global Operations Center (DGOC).
Key Responsibilities
- Monitor alarms in real-time using multiple tools, perform incident correlation, root cause analysis, and fault isolation.
- Create and manage ServiceNow tickets, notify stakeholders, and coordinate with service providers for resolutions.
- Troubleshoot and correct faults in DISN elements like routers, switches, crypto, Promina, Cisco, Juniper, MSPP, DWDM, and optical systems.
- Restore services, reroute circuits within 24 hours, document in CMDB, and meet DISN/customer SLAs.
- Provide Tier 1/2 support, situational awareness, incident escalation, peer training, and feedback on procedures/tools.
Basic Qualifications
- Active DoD Secret clearance (TS eligible) and U.S. citizenship.
- DoD-8570 IAT Level II (Security+ CE or equivalent).
- 24/7 shift work capability and DISN proficiency.
Why Leidos?
Work on mission-critical defense networks with top clearance opportunities, competitive pay ($48,100-$86,950), full benefits, and career growth in a collaborative environment supporting national security.
Locations
- Shiloh, Illinois, United States
Salary
48,100 - 86,950 USD / yearly
48,100 - 86,950 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ServiceNow ticket managementintermediate
- Real-time network monitoring and alarm analysisintermediate
- Incident correlation and fault isolationintermediate
- Network troubleshooting (routers, switches, crypto devices)intermediate
- DISN technologies (DSN/DRSN, Promina, Cisco, Juniper, MSPP, DWDM)intermediate
- 24/7 shift operations and situational awarenessintermediate
Required Qualifications
- U.S. citizenship and active Secret clearance (eligible for Top Secret) (experience)
- DoD-8570 IAT Level 2 certification (Security+ CE or equivalent) (experience)
- Ability to work 24/7 rotating shifts (experience)
- Proficiency in DISN network elements and fault correction (experience)
- Experience with network restoration, rerouting, and CMDB documentation (experience)
Responsibilities
- Monitor network events and perform real-time fault analysis across multiple tools on a 24x7x365 basis
- Create/update tickets in ServiceNow, correlate incidents, isolate root causes, and coordinate resolutions
- Provide fault isolation, troubleshooting, and correction for network elements including hardware, software, and circuits
- Restore services, reroute circuits within 24 hours, and ensure compliance with DISN SLAs
- Deliver situational awareness, escalate incidents, train peers, and communicate effectively with teams and customers
Benefits
- general: Competitive salary range $48,100 - $86,950 with performance incentives
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement savings plan
- general: Paid time off, holidays, and flexible work options
- general: Professional development, tuition reimbursement, and clearance sponsorship
Tags & Categories
Answer 10 quick questions to check your fit for Space Development Agency (SDA) NOC Technician III - Careers at Leidos @ Leidos.
Related Books and Jobs
Space Development Agency (SDA) NOC Technician III - Careers at Leidos
Leidos
Space Development Agency (SDA) NOC Technician III - Careers at Leidos
Job Description
Join Leidos as a Space Development Agency (SDA) NOC Technician III
Leidos Digital Modernization Sector is seeking a skilled NOC Technician III to support the Space Development Agency (SDA) Operations Support Cell at Scott AFB, IL. As a key provider of GIG/DISN services for DISA, DoD, and national security, you'll deliver critical 24x7x365 network operations in the DISA Global Operations Center (DGOC).
Key Responsibilities
- Monitor alarms in real-time using multiple tools, perform incident correlation, root cause analysis, and fault isolation.
- Create and manage ServiceNow tickets, notify stakeholders, and coordinate with service providers for resolutions.
- Troubleshoot and correct faults in DISN elements like routers, switches, crypto, Promina, Cisco, Juniper, MSPP, DWDM, and optical systems.
- Restore services, reroute circuits within 24 hours, document in CMDB, and meet DISN/customer SLAs.
- Provide Tier 1/2 support, situational awareness, incident escalation, peer training, and feedback on procedures/tools.
Basic Qualifications
- Active DoD Secret clearance (TS eligible) and U.S. citizenship.
- DoD-8570 IAT Level II (Security+ CE or equivalent).
- 24/7 shift work capability and DISN proficiency.
Why Leidos?
Work on mission-critical defense networks with top clearance opportunities, competitive pay ($48,100-$86,950), full benefits, and career growth in a collaborative environment supporting national security.
Locations
- Shiloh, Illinois, United States
Salary
48,100 - 86,950 USD / yearly
48,100 - 86,950 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ServiceNow ticket managementintermediate
- Real-time network monitoring and alarm analysisintermediate
- Incident correlation and fault isolationintermediate
- Network troubleshooting (routers, switches, crypto devices)intermediate
- DISN technologies (DSN/DRSN, Promina, Cisco, Juniper, MSPP, DWDM)intermediate
- 24/7 shift operations and situational awarenessintermediate
Required Qualifications
- U.S. citizenship and active Secret clearance (eligible for Top Secret) (experience)
- DoD-8570 IAT Level 2 certification (Security+ CE or equivalent) (experience)
- Ability to work 24/7 rotating shifts (experience)
- Proficiency in DISN network elements and fault correction (experience)
- Experience with network restoration, rerouting, and CMDB documentation (experience)
Responsibilities
- Monitor network events and perform real-time fault analysis across multiple tools on a 24x7x365 basis
- Create/update tickets in ServiceNow, correlate incidents, isolate root causes, and coordinate resolutions
- Provide fault isolation, troubleshooting, and correction for network elements including hardware, software, and circuits
- Restore services, reroute circuits within 24 hours, and ensure compliance with DISN SLAs
- Deliver situational awareness, escalate incidents, train peers, and communicate effectively with teams and customers
Benefits
- general: Competitive salary range $48,100 - $86,950 with performance incentives
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement savings plan
- general: Paid time off, holidays, and flexible work options
- general: Professional development, tuition reimbursement, and clearance sponsorship
Tags & Categories
Answer 10 quick questions to check your fit for Space Development Agency (SDA) NOC Technician III - Careers at Leidos @ Leidos.
Related Books and Jobs