TRANSPORT / IP (TRIP) NOC TECHNICIAN - Careers at Leidos
Leidos
TRANSPORT / IP (TRIP) NOC TECHNICIAN - Careers at Leidos
Job Description
Join Leidos as a TRANSPORT / IP (TRIP) NOC Technician
Leidos Digital Modernization Sector supports the Defense Information Systems Agency (DISA) in delivering critical GIG/DISN services to DoD and national security organizations. This role in the 24x7 DISA Global Operations Center (DGOC) at Scott AFB ensures reliable network operations.
Primary Responsibilities
- Create and update tickets using ITSM for real-time incident tracking.
- Monitor alarms across tools, correlate faults, isolate root causes, and drive resolutions.
- Provide fault isolation, troubleshooting, and coordination with providers for service restoration.
- Execute reroutes, normalization, and SLA verification during outages or ASIs.
- Deliver 24/7 sustainment, situational awareness, escalations, and Tier 1/2 support.
- Collaborate with shift leads, leadership, and customers on complex issues.
Basic Qualifications
- DoD-8570 IAT Level 2 certification (e.g., Security+ CE).
- Active Secret clearance (Top Secret eligible); US Citizenship required.
- 24/7 shift work capability.
- Experience in alarm surveillance, fault/LAN/performance management.
- Expertise in DISN technologies: routers, switches, crypto, Cisco/Juniper, DWDM, etc.
Preferred Qualifications
- Tech control facility or cyber transport background.
- Circuit actions and vendor coordination experience.
Anticipated salary: $65,000-$75,000. Gain hands-on experience in a high-stakes DoD environment with Leidos' cutting-edge tools and training opportunities.
Locations
- O'Fallon, Illinois, United States
Salary
48,100 - 86,950 USD / yearly
Estimated Salary Rangehigh confidence
65,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ITSM ticket managementintermediate
- Network event monitoringintermediate
- Alarm surveillance and fault correlationintermediate
- Routers and switches (Cisco, Juniper)intermediate
- Crypto devices and routing protocolsintermediate
- DWDM, MSPP, Optical Switchingintermediate
- Promina, DSN/DRSN, Video Servicesintermediate
Required Qualifications
- DoD-8570 IAT Level 2 (Security+ CE or equivalent) (experience)
- Active Secret clearance (able to obtain Top Secret) (experience)
- US Citizenship required (experience)
- Experience in alarm surveillance, fault management, LAN maintenance, or performance management (experience)
- Expertise in routers, switches, crypto, routing, DSN/DRSN, Video Services, Promina, Cisco, Juniper, MSPP, DWDM, Optical Switching (experience)
- General understanding of transport and IP network topologies (experience)
- Ability to work 24/7 shifts (experience)
Responsibilities
- Monitor network events and element failures 24x7 using multiple tools
- Perform incident correlation, fault analysis, isolation, and resolution
- Create/update tickets in ITSM and notify contacts for critical incidents
- Restore networks/services, reroute circuits, and verify SLAs
- Provide Tier 1/Tier 2 support, situational awareness, and escalation
- Coordinate with service providers and document in CMDB
- Assist in training, SOP feedback, and technical advice to peers/customers
Benefits
- general: Competitive salary $65,000-$75,000
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement plans
- general: Paid time off and flexible work schedules
- general: Professional development and certification reimbursement
- general: Employee stock purchase plan and bonuses
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Answer 10 quick questions to check your fit for TRANSPORT / IP (TRIP) NOC TECHNICIAN - Careers at Leidos @ Leidos.
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TRANSPORT / IP (TRIP) NOC TECHNICIAN - Careers at Leidos
Leidos
TRANSPORT / IP (TRIP) NOC TECHNICIAN - Careers at Leidos
Job Description
Join Leidos as a TRANSPORT / IP (TRIP) NOC Technician
Leidos Digital Modernization Sector supports the Defense Information Systems Agency (DISA) in delivering critical GIG/DISN services to DoD and national security organizations. This role in the 24x7 DISA Global Operations Center (DGOC) at Scott AFB ensures reliable network operations.
Primary Responsibilities
- Create and update tickets using ITSM for real-time incident tracking.
- Monitor alarms across tools, correlate faults, isolate root causes, and drive resolutions.
- Provide fault isolation, troubleshooting, and coordination with providers for service restoration.
- Execute reroutes, normalization, and SLA verification during outages or ASIs.
- Deliver 24/7 sustainment, situational awareness, escalations, and Tier 1/2 support.
- Collaborate with shift leads, leadership, and customers on complex issues.
Basic Qualifications
- DoD-8570 IAT Level 2 certification (e.g., Security+ CE).
- Active Secret clearance (Top Secret eligible); US Citizenship required.
- 24/7 shift work capability.
- Experience in alarm surveillance, fault/LAN/performance management.
- Expertise in DISN technologies: routers, switches, crypto, Cisco/Juniper, DWDM, etc.
Preferred Qualifications
- Tech control facility or cyber transport background.
- Circuit actions and vendor coordination experience.
Anticipated salary: $65,000-$75,000. Gain hands-on experience in a high-stakes DoD environment with Leidos' cutting-edge tools and training opportunities.
Locations
- O'Fallon, Illinois, United States
Salary
48,100 - 86,950 USD / yearly
Estimated Salary Rangehigh confidence
65,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ITSM ticket managementintermediate
- Network event monitoringintermediate
- Alarm surveillance and fault correlationintermediate
- Routers and switches (Cisco, Juniper)intermediate
- Crypto devices and routing protocolsintermediate
- DWDM, MSPP, Optical Switchingintermediate
- Promina, DSN/DRSN, Video Servicesintermediate
Required Qualifications
- DoD-8570 IAT Level 2 (Security+ CE or equivalent) (experience)
- Active Secret clearance (able to obtain Top Secret) (experience)
- US Citizenship required (experience)
- Experience in alarm surveillance, fault management, LAN maintenance, or performance management (experience)
- Expertise in routers, switches, crypto, routing, DSN/DRSN, Video Services, Promina, Cisco, Juniper, MSPP, DWDM, Optical Switching (experience)
- General understanding of transport and IP network topologies (experience)
- Ability to work 24/7 shifts (experience)
Responsibilities
- Monitor network events and element failures 24x7 using multiple tools
- Perform incident correlation, fault analysis, isolation, and resolution
- Create/update tickets in ITSM and notify contacts for critical incidents
- Restore networks/services, reroute circuits, and verify SLAs
- Provide Tier 1/Tier 2 support, situational awareness, and escalation
- Coordinate with service providers and document in CMDB
- Assist in training, SOP feedback, and technical advice to peers/customers
Benefits
- general: Competitive salary $65,000-$75,000
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching and retirement plans
- general: Paid time off and flexible work schedules
- general: Professional development and certification reimbursement
- general: Employee stock purchase plan and bonuses
Tags & Categories
Answer 10 quick questions to check your fit for TRANSPORT / IP (TRIP) NOC TECHNICIAN - Careers at Leidos @ Leidos.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs