TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Leidos
TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Job Description
Make a Difference with Leidos TRICARE Team in Kunsan, South Korea
Join Leidos as a TRICARE Beneficiary Services Representative (BSR) FLOATER and support active-duty military members and families overseas. This role under the Defense Health Agency's TRICARE Overseas Program (TOP) ensures beneficiaries access vital healthcare services. Ideal for self-starters ready to travel and impact lives.
Key Responsibilities
- Travel 25-75% across Pacific sites (Guam, Japan, South Korea) for coverage.
- Verify benefits, process enrollments/disenrollments/portability via DOES and MHS Genesis.
- Update Primary Care Managers per MTF guidelines.
- Deliver education on TRICARE resources, claims assistance, and briefings for key events.
- Record daily activities, OHI data; assess/escalate issues while upholding HIPAA.
- Train team members and provide remote support.
Basic Qualifications
- High School diploma/GED; 3+ years customer service.
- U.S. Citizen; eligible for ADP IT III and SOFA 700-19 in South Korea.
- Proof of U.S. residency; travel willingness.
Essential & Preferred Skills
Fluent English, MS Office proficient, strong communication/presentation skills, organized multitasker. Preferred: TRICARE/DEERS/DOES/MHS Genesis knowledge; military healthcare or SOFA-sponsored background.
Important Notes
Fixed salary $34,500/year (non-negotiable). Future openings pipeline. Candidates handle relocation costs; SOFA obtained post-hire. Comply with all trainings and confidentiality.
Apply now to contribute to a mission that matters with Leidos!
Locations
- Kunsan, Jeollabuk-do, Republic of Korea
Salary
31,850 - 57,575 USD / yearly
34,500 - 34,500 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Service Excellenceintermediate
- TRICARE Benefits Educationintermediate
- Microsoft Office Proficiencyintermediate
- Presentation Deliveryintermediate
- Data Management & HIPAA Complianceintermediate
- Multitasking & Time Managementintermediate
Required Qualifications
- U.S. Citizenship with ADP IT III Clearance Eligibility (experience)
- 3+ Years Customer Service Experience (experience)
- High School Diploma or GED (experience)
- SOFA Designation Eligibility for South Korea (experience)
- Proof of U.S. Ordinary Residency (experience)
- Willingness to Travel 25-75% in Pacific Region (experience)
Responsibilities
- Travel to multi-sites (Guam, Japan, South Korea) for coverage as needed
- Process TRICARE enrollments, disenrollments, and PCM changes via DOES & MHS Genesis
- Provide beneficiary education on benefits, claims, and resources in-person/phone
- Conduct briefings for in/out-processing, maternity, and retirement events
- Maintain HIPAA compliance, record OHI data, and escalate complex issues
Benefits
- general: Support Mission-Critical Military Healthcare
- general: Skill Development in Defense Health Systems
- general: Travel Opportunities Across Pacific Region
- general: Pipeline Placement for Future Openings
- general: Training in Leidos Systems & HIPAA Protocols
Tags & Categories
Answer 10 quick questions to check your fit for TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos @ Leidos.
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TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Leidos
TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Job Description
Make a Difference with Leidos TRICARE Team in Kunsan, South Korea
Join Leidos as a TRICARE Beneficiary Services Representative (BSR) FLOATER and support active-duty military members and families overseas. This role under the Defense Health Agency's TRICARE Overseas Program (TOP) ensures beneficiaries access vital healthcare services. Ideal for self-starters ready to travel and impact lives.
Key Responsibilities
- Travel 25-75% across Pacific sites (Guam, Japan, South Korea) for coverage.
- Verify benefits, process enrollments/disenrollments/portability via DOES and MHS Genesis.
- Update Primary Care Managers per MTF guidelines.
- Deliver education on TRICARE resources, claims assistance, and briefings for key events.
- Record daily activities, OHI data; assess/escalate issues while upholding HIPAA.
- Train team members and provide remote support.
Basic Qualifications
- High School diploma/GED; 3+ years customer service.
- U.S. Citizen; eligible for ADP IT III and SOFA 700-19 in South Korea.
- Proof of U.S. residency; travel willingness.
Essential & Preferred Skills
Fluent English, MS Office proficient, strong communication/presentation skills, organized multitasker. Preferred: TRICARE/DEERS/DOES/MHS Genesis knowledge; military healthcare or SOFA-sponsored background.
Important Notes
Fixed salary $34,500/year (non-negotiable). Future openings pipeline. Candidates handle relocation costs; SOFA obtained post-hire. Comply with all trainings and confidentiality.
Apply now to contribute to a mission that matters with Leidos!
Locations
- Kunsan, Jeollabuk-do, Republic of Korea
Salary
31,850 - 57,575 USD / yearly
34,500 - 34,500 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Service Excellenceintermediate
- TRICARE Benefits Educationintermediate
- Microsoft Office Proficiencyintermediate
- Presentation Deliveryintermediate
- Data Management & HIPAA Complianceintermediate
- Multitasking & Time Managementintermediate
Required Qualifications
- U.S. Citizenship with ADP IT III Clearance Eligibility (experience)
- 3+ Years Customer Service Experience (experience)
- High School Diploma or GED (experience)
- SOFA Designation Eligibility for South Korea (experience)
- Proof of U.S. Ordinary Residency (experience)
- Willingness to Travel 25-75% in Pacific Region (experience)
Responsibilities
- Travel to multi-sites (Guam, Japan, South Korea) for coverage as needed
- Process TRICARE enrollments, disenrollments, and PCM changes via DOES & MHS Genesis
- Provide beneficiary education on benefits, claims, and resources in-person/phone
- Conduct briefings for in/out-processing, maternity, and retirement events
- Maintain HIPAA compliance, record OHI data, and escalate complex issues
Benefits
- general: Support Mission-Critical Military Healthcare
- general: Skill Development in Defense Health Systems
- general: Travel Opportunities Across Pacific Region
- general: Pipeline Placement for Future Openings
- general: Training in Leidos Systems & HIPAA Protocols
Tags & Categories
Answer 10 quick questions to check your fit for TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos @ Leidos.
Related Books and Jobs