TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Leidos
TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Job Description
Make a Global Impact: Join Leidos as TRICARE Beneficiary Services Representative FLOATER in Vicenza, Italy
Leidos seeks dynamic professionals for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). As a TRICARE Beneficiary Services Representative (BSR) FLOATER, you'll empower active-duty military members and families with essential healthcare enrollment and education services. This role demands adaptability, travel (25-75% across East Atlantic region: Bahrain, Belgium, Germany, Italy, Spain, UK), and a passion for service. Fixed salary: $34,500 USD annually—non-negotiable. Pipeline for future Vicenza openings.
Core Responsibilities
- Travel to cover multiple sites, ensuring seamless TRICARE support regionally.
- Process enrollments, disenrollments, portability via DOES and MHS Genesis.
- Execute PCM changes following MTF protocols, including batch updates.
- Provide expert guidance on benefits, claims, resources via in-person/phone support.
- Lead briefings for key events: in/out-processing, maternity, retirement.
- Manage daily data entry, OHI collection, issue escalation with HIPAA compliance.
- Train peers, support remote operations, and handle ad-hoc duties.
Basic Qualifications
- Education/Experience: Bachelor’s OR Associate’s +4yrs specialized OR Certification +4yrs OR HS +8yrs; 3+ years customer service.
- U.S. Citizen with SOFA/Command-sponsored dependent status.
- Missione Visa & Soggiorno permit required.
- ADP IT III clearance eligibility (Tier 1).
- Travel readiness 25-75%.
Essential & Preferred Skills
Excel with fluent English, MS Office mastery, presentation skills, independent drive, detail-oriented multitasking. Preferred: TRICARE/TOP, DEERS, DOES, MHS Genesis experience; military healthcare or claims background.
At Leidos, innovate boldly—melt the mold and build mission-critical solutions. Apply now for this rewarding overseas role supporting those who serve.
Locations
- Vicenza, Italy
Salary
34,500 - 34,500 USD / yearly
34,500 - 34,500 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Service Excellenceintermediate
- TRICARE Benefits Educationintermediate
- Microsoft Office Proficiencyintermediate
- Presentation Deliveryintermediate
- Data Management & HIPAA Complianceintermediate
- Multitasking & Time Managementintermediate
Required Qualifications
- U.S. Citizenship with SOFA/Command-Sponsored Status (experience)
- Bachelor’s/Associate’s Degree or Equivalent Experience (3+ Years Customer Service) (experience)
- Missione Visa & Soggiorno Permit (experience)
- Eligible for ADP IT III Clearance (experience)
- Willingness to Travel 25-75% Across EA Region (experience)
- Fluent English Communication (experience)
Responsibilities
- Provide multi-site coverage traveling 25-75% to EA region (Bahrain, Belgium, Germany, Italy, Spain, UK)
- Verify benefits, process enrollments/disenrollments via DOES & MHS Genesis
- Manage PCM changes per MTF guidelines
- Deliver education, customer service, claims assistance in-person/phone
- Conduct briefings for in/out-processing, maternity, pre-separation events
Benefits
- general: Fixed Annual Salary of $34,500 USD
- general: Support Active-Duty Military Families Overseas
- general: Professional Development & Training Opportunities
- general: Mission-Driven Impact with Defense Health Agency
- general: Collaborative Team Environment with Travel Perks
Tags & Categories
Answer 10 quick questions to check your fit for TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos @ Leidos.
Related Books and Jobs
TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Leidos
TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos
Job Description
Make a Global Impact: Join Leidos as TRICARE Beneficiary Services Representative FLOATER in Vicenza, Italy
Leidos seeks dynamic professionals for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). As a TRICARE Beneficiary Services Representative (BSR) FLOATER, you'll empower active-duty military members and families with essential healthcare enrollment and education services. This role demands adaptability, travel (25-75% across East Atlantic region: Bahrain, Belgium, Germany, Italy, Spain, UK), and a passion for service. Fixed salary: $34,500 USD annually—non-negotiable. Pipeline for future Vicenza openings.
Core Responsibilities
- Travel to cover multiple sites, ensuring seamless TRICARE support regionally.
- Process enrollments, disenrollments, portability via DOES and MHS Genesis.
- Execute PCM changes following MTF protocols, including batch updates.
- Provide expert guidance on benefits, claims, resources via in-person/phone support.
- Lead briefings for key events: in/out-processing, maternity, retirement.
- Manage daily data entry, OHI collection, issue escalation with HIPAA compliance.
- Train peers, support remote operations, and handle ad-hoc duties.
Basic Qualifications
- Education/Experience: Bachelor’s OR Associate’s +4yrs specialized OR Certification +4yrs OR HS +8yrs; 3+ years customer service.
- U.S. Citizen with SOFA/Command-sponsored dependent status.
- Missione Visa & Soggiorno permit required.
- ADP IT III clearance eligibility (Tier 1).
- Travel readiness 25-75%.
Essential & Preferred Skills
Excel with fluent English, MS Office mastery, presentation skills, independent drive, detail-oriented multitasking. Preferred: TRICARE/TOP, DEERS, DOES, MHS Genesis experience; military healthcare or claims background.
At Leidos, innovate boldly—melt the mold and build mission-critical solutions. Apply now for this rewarding overseas role supporting those who serve.
Locations
- Vicenza, Italy
Salary
34,500 - 34,500 USD / yearly
34,500 - 34,500 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Service Excellenceintermediate
- TRICARE Benefits Educationintermediate
- Microsoft Office Proficiencyintermediate
- Presentation Deliveryintermediate
- Data Management & HIPAA Complianceintermediate
- Multitasking & Time Managementintermediate
Required Qualifications
- U.S. Citizenship with SOFA/Command-Sponsored Status (experience)
- Bachelor’s/Associate’s Degree or Equivalent Experience (3+ Years Customer Service) (experience)
- Missione Visa & Soggiorno Permit (experience)
- Eligible for ADP IT III Clearance (experience)
- Willingness to Travel 25-75% Across EA Region (experience)
- Fluent English Communication (experience)
Responsibilities
- Provide multi-site coverage traveling 25-75% to EA region (Bahrain, Belgium, Germany, Italy, Spain, UK)
- Verify benefits, process enrollments/disenrollments via DOES & MHS Genesis
- Manage PCM changes per MTF guidelines
- Deliver education, customer service, claims assistance in-person/phone
- Conduct briefings for in/out-processing, maternity, pre-separation events
Benefits
- general: Fixed Annual Salary of $34,500 USD
- general: Support Active-Duty Military Families Overseas
- general: Professional Development & Training Opportunities
- general: Mission-Driven Impact with Defense Health Agency
- general: Collaborative Team Environment with Travel Perks
Tags & Categories
Answer 10 quick questions to check your fit for TRICARE Beneficiary Services Representative FLOATER - Careers at Leidos @ Leidos.
Related Books and Jobs