Escrow Closing Assistant

About Lennar

Lennar, a Fortune 150 powerhouse in the homebuilding industry, is more than just a company—it's a launchpad for ambitious professionals passionate about real estate and homeownership. Through our Lennar Title division, we streamline the closing process, ensuring every transaction is seamless, efficient, and customer-focused. Headquartered in a vibrant hub like Pleasanton, California, our Pleasanton, CA Division is at the forefront of innovation in title services, supporting thousands of homebuyers in achieving their American Dream. With a commitment to personal growth, diversity, and excellence, Lennar Title empowers associates to thrive in a dynamic environment backed by cutting-edge technology and a supportive culture.

Our success stems from elite professionals who exceed standards daily. As an Escrow Closing Assistant, you'll join a team that's redefining title services, handling high-volume transactions in one of California's hottest real estate markets. Whether you're ordering estoppels, clearing title issues, or greeting clients with a warm smile, your contributions directly impact families stepping into their new homes.

Executive Summary

This in-office position in Pleasanton, California, offers an exciting entry into the real estate title industry with Lennar Title. Earning between $37,440 - $64,480 annually (based on $18.00 - $31.00 hourly, assuming full-time), you'll assist in escrow closings, manage administrative tasks, and deliver exceptional customer service. Ideal for organized, detail-oriented individuals with customer-facing experience, this role includes eligibility for bonuses, commissions, and comprehensive benefits. Join us to build a rewarding career where your skills in multitasking, Microsoft Office, and client interaction shine.

Role & Mission

The Escrow Closing Assistant plays a pivotal role in our mission to make homeownership accessible and stress-free. Reporting to the escrow team lead, you'll support the end-to-end closing process—from contract execution to final settlement. Your mission: Ensure flawless transactions, spot and resolve issues proactively, and create memorable experiences for homebuyers. By maintaining a pristine office environment and fostering positive client relationships, you'll embody Lennar Title's values of innovation, diversity, and superior service. This on-site role demands energy, precision, and a customer-first mindset in our bustling Pleasanton office.

Detailed Responsibilities

Your day-to-day will be dynamic and impactful. Here's a comprehensive breakdown:

• Escrow Processing Mastery: Independently handle cash, loan, refinance, and specialty transactions from contract signing to closing. Review title commitments, order estoppels and payoffs, clear requirements, and prepare accurate CD settlement statements.
• Issue Resolution Expertise: Proactively identify potential closing hurdles—such as liens or document discrepancies—and resolve them timely with professionalism, minimizing delays for buyers and lenders.
• Customer Service Excellence: Greet all guests cheerfully in the lobby, manage incoming calls with polished etiquette, and ensure homebuyers leave satisfied. Participate in marketing efforts to attract and retain clients.
• Administrative Prowess: Prioritize tasks, meet tight deadlines, perform clerical duties, monitor and order office supplies, maintain log books, and handle printer/copier maintenance.
• Office Operations: Manage mailing, postage, and mail distribution to keep operations smooth. Organize the lobby to project a positive, professional image of Lennar Title.

Expect a fast-paced environment where multitasking is key—handling multiple files while delivering white-glove service.

Technical & Behavioral Qualifications

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for document preparation and data management.
• Familiarity with escrow software, title systems, or real estate transaction tools a plus.
• Basic knowledge of real estate terminology, title insurance, and closing processes preferred.

Behavioral Qualifications

• High School diploma or equivalent required; associate's degree in business or related field advantageous.
• Reception/customer service training or 1+ years' experience in a fast-paced office, ideally real estate or title.
• Exceptional organizational skills with a knack for prioritizing under pressure.
• Outstanding communication—verbal and written—with a cheerful, professional demeanor.
• Problem-solver who thrives on details and team collaboration.
• Commitment to diversity, innovation, and ethical practices.

No advanced certifications needed to start, but escrow officer licensure pathways are supported.

Career Path & Growth at Lennar

Lennar Title isn't a job—it's a career accelerator. Start as an Escrow Closing Assistant and advance to Escrow Officer, Senior Title Processor, or Branch Manager within 2-5 years. Our Fortune 150 backing provides internal mobility across divisions, mentorship programs, and leadership training. With 20%+ of roles filled internally last year, your growth is prioritized. Access tuition reimbursement via our Education Assistance Program to pursue certifications like Certified Escrow Officer. Build your future in a company that invests in you.

The Impact You Will Make

Every estoppel you order, every title you clear, brings a family closer to their dream home. You'll reduce closing times by 15-20%, boost client satisfaction scores, and contribute to Lennar's market dominance in California. Your efficiency directly influences revenue through repeat business and referrals, while your welcoming presence sets the tone for trust. In Pleasanton's thriving market, your work supports community growth—imagine the legacy of hundreds of happy homeowners.

Company Benefits & Perks

Lennar prioritizes your well-being with unmatched perks:

• Health & Wellness: Comprehensive Medical, Dental, Vision plans; Associate Assistance Program for life's challenges.
• Financial Security: 401(k) with 1:1 match up to 5%; bonuses and commissions potential.
• Family Support: Paid Parental Leave; up to $30,000 Adoption Assistance.
• Professional Development: Education Assistance; ongoing training.
• Work-Life Balance: Generous PTO, holidays, and flexible scheduling options.
• Additional Perks: Employee discounts, wellness programs, and community volunteer opportunities.

Workplace Culture

At Lennar Title's Pleasanton office, expect a collaborative, inclusive vibe fueled by innovation and fun. Diverse teams celebrate wins with team lunches, recognition events, and growth workshops. We're committed to work-life harmony in a modern, well-equipped space. Join professionals who value integrity, exceed expectations, and empower each other—your voice matters here.

How to Apply

Ready to close deals and open doors? Apply now via our careers portal. Submit your resume, cover letter highlighting customer service experience, and references. We're interviewing immediately for this full-time role. Lennar Title is an equal opportunity employer—diversity drives our success. Questions? Email pleasanton@lennartitle.com. Build your future with us today!

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