HOA Manager - Lead Community Excellence at Lennar Homes

About Lennar

Lennar is one of the nation's leading homebuilders, proudly recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. For decades, we've been dedicated to making an impact by creating extraordinary experiences for our Homeowners, Communities, and Associates. We build quality homes, deliver exceptional customer service, give back to the communities where we work and live, and foster a culture of opportunity and growth for our Associates throughout their careers. At Lennar, we're not just constructing houses—we're building dreams, lifelong memories, and thriving neighborhoods that stand the test of time.

Our commitment to innovation, sustainability, and customer satisfaction sets us apart. From master-planned communities to luxury single-family homes, Lennar transforms visions into reality while prioritizing zero-defect construction, cost management, and adherence to schedules. Joining Lennar means becoming part of a dynamic team that's shaping the future of American homebuilding.

Executive Summary

As an HOA Manager at Lennar in Huntsville, Alabama, you will serve as the strategic leader for community operations, ensuring seamless management of Homeowners Associations (HOAs), Community Development Districts (CDDs), and condominium associations. This pivotal role involves overseeing multi-million-dollar assets, fostering resident satisfaction, and collaborating with internal teams, external vendors, and legal counsel to resolve issues and drive community success. If you thrive in high-impact environments where leadership meets community service, this position offers unparalleled opportunities to build your legacy at a top-tier homebuilder.

Role & Mission

The mission of the HOA Manager is to provide expert management, direction, and leadership to ensure community properties are maintained and operated in alignment with Lennar's corporate objectives. You will work closely with third-party management companies, internal and external counsel, association members, and developer representatives to manage operations and facilitate innovative solutions to community challenges. Your role is the heartbeat of resident relations, transforming potential conflicts into collaborative successes and elevating the living experience for thousands of homeowners.

This full-time position demands a blend of strategic oversight, hands-on problem-solving, and visionary leadership. You'll champion Lennar's values of integrity, excellence, and community while managing complex structures like master and sub-associations, maintenance-free designations, and high-value club facilities.

Detailed Responsibilities

Community Care Responsibilities

• Direct all interactions with customers, on-site and off-site management companies, association managers, activities directors, gate attendants, architectural review committee (ARC) boards, vendors, and suppliers.
• Respond promptly to all customer complaints and coordinate with Lennar's Corporate Customer Care department to resolve outstanding concerns efficiently.
• Facilitate targeted customer care seminars for residents to enhance satisfaction and education.
• Manage the customer complaint log, ensuring all issues are resolved within division-established timeframes.
• Develop and maintain an effective ongoing resident relations plan, implementing initiatives that foster a satisfactory level of service as measured by formal surveys and informal feedback.
• Oversee coordination with homebuilding field teams, administration, and sales associates to address community needs or requests seamlessly.

Community Management / Club Management

• Manage the creation and supervision of community structures, including master and sub-homeowner associations, maintenance-free designations, CDDs, condominiums, and common associations.
• Participate actively in the operation of Community Development Districts.
• Develop and implement processes for consistent communication, such as community newsletters, event calendars, and websites.
• Provide leadership to manage relationships with business groups, achieving company and property goals.
• Serve on HOA and CDD boards of directors as required.
• Establish communication processes between Lennar Sales, Community representatives, and HOA Management.
• Lead teams of external management companies and consultants responsible for managing over $50M in assets, including clubs and common areas.
• Exercise operational control over all HOAs and clubs exceeding $50M in assets, developing strategies and executing plans for peak performance.
• Create essential documents including HOA documents, club plans, condominium declarations, and sales disclosure materials.

Homeowner and Condominium Management

• Direct all association meetings, including quarterly meetings, budget reviews, committee sessions, public presentations, and annual meetings.
• Ensure compliance with governing documents, state laws, and best practices in community management.
• Monitor budgets, reserves, and financial reporting for transparency and fiscal health.

Technical & Behavioral Qualifications

To excel as Lennar's HOA Manager, you need a robust skill set blending technical expertise and interpersonal prowess. Technically, proficiency in HOA governance, real estate law, financial management for large assets, and software tools like association management systems (e.g., AppFolio, Buildium) is essential. A Certified Manager of Community Associations (CMCA) or similar certification is highly preferred, along with 5+ years in property or HOA management.

Behaviorally, you must be a natural leader with exceptional communication skills, capable of navigating conflicts diplomatically. Resilience, empathy, strategic thinking, and a customer-first mindset are non-negotiable. We're seeking proactive problem-solvers who can multitask in fast-paced settings, build lasting relationships, and drive measurable results through data-informed decisions.

Career Path & Growth at Lennar

Lennar invests in your future with structured career progression. Starting as HOA Manager, you could advance to Senior Community Manager, Regional Director of Associations, or executive roles in operations. Access mentorship programs, leadership training, tuition reimbursement, and internal mobility across our nationwide footprint. Many Associates grow from entry-level to C-suite, empowered by our culture of opportunity.

The Impact You Will Make

In this role, you'll directly shape resident lives, boost property values, and enhance Lennar's reputation in Huntsville. Your strategies will resolve disputes, optimize $50M+ assets, and create vibrant communities where families thrive. Measurable impacts include higher satisfaction scores, reduced complaints, and seamless transitions from development to homeowner-led governance—leaving a legacy of excellence.

Company Benefits & Perks

• Competitive salary estimated at $85,000 - $120,000 annually, based on experience.
• Comprehensive medical, dental, vision, and life insurance.
• 401(k) with generous company match and immediate vesting.
• Paid vacation, sick days, holidays, and parental leave.
• Professional development stipends and certification support.
• Employee home purchase discounts and wellness programs.
• Flexible work arrangements and community volunteer time off.

Workplace Culture

Lennar's culture is collaborative, innovative, and people-centric. We celebrate diversity, promote work-life balance, and recognize achievements through awards and events. In Huntsville, join a tight-knit team passionate about Alabama's growth, with team-building activities, modern offices, and a focus on fun alongside hard work.

How to Apply

Ready to build communities and your career? Apply now via Lennar's careers portal. Submit your resume, cover letter highlighting HOA experience, and references. We review applications weekly—don't miss out on this chance to join a Fortune 500 leader. Lennar is an equal opportunity employer committed to diversity.