Manager, HR Process Excellence

About Lennar

Lennar, one of America's premier homebuilders, has been crafting quality homes and vibrant communities for over six decades. As a Fortune 500® company, Lennar consistently ranks among the top homebuilders in the United States, delivering exceptional value to homeowners through innovative designs, superior craftsmanship, and unwavering commitment to customer service. Our mission extends beyond construction; we are dedicated to fostering thriving communities, giving back through philanthropy, and creating boundless opportunities for our associates. With operations spanning key markets nationwide, Lennar empowers its team to build not just homes, but lasting legacies. Join us in Miami, Florida, where innovation meets opportunity in the heart of a dynamic real estate landscape.

Executive Summary

Step into a pivotal leadership role as Manager, HR Process Excellence at Lennar, reporting directly to the Director of HR Process Excellence. This position is the linchpin for transforming HR operations, driving end-to-end process optimization, and embedding a culture of continuous improvement across our Centers of Excellence (COEs). You will dissect current processes, harness data-driven insights, and architect smart workflows that propel operational excellence. Ideal for a seasoned process expert with a passion for Lean Six Sigma and stakeholder collaboration, this role offers the chance to influence long-term strategic solutions in a high-growth Fortune 500 environment. If you thrive on ambiguity, excel in cross-functional leadership, and are ready to coach teams toward peak performance, Lennar is your platform to build a transformative career.

Role & Mission

The Manager, HR Process Excellence is tasked with mastering Lennar's HR ecosystem from inception to execution, pinpointing inefficiencies, and pioneering enhancements that align with organizational goals. Your mission: to serve as the catalyst for HR operational supremacy by analyzing COE processes, re-engineering workflows, and implementing scalable solutions. This role demands a blend of analytical prowess, project leadership, and change management expertise to inspect, design, and sustain long-term process architectures. In a company where associates are the foundation of success, you will champion initiatives that streamline HR functions, boost associate satisfaction, and support Lennar's ambitious growth trajectory in the competitive homebuilding industry.

Detailed Responsibilities

Your impact begins with rigorous oversight and innovation. Key responsibilities include:

• Establish and Monitor KPIs: Define and track key performance indicators across all HR processes. Vigilantly identify trends, root causes of variances, and forecast future performance to keep operations aligned with strategic goals. Use advanced analytics to preempt issues and celebrate wins.
• Data-Driven Analysis: Synthesize data from diverse sources—internal HR systems, stakeholder feedback, customer insights—and propose targeted remedial actions. Transform raw data into actionable intelligence that drives decision-making.
• Drive Improvement Initiatives: Spearhead enforcement of excellence through intelligent workflows, incorporating cutting-edge tech solutions like automation tools and non-tech interventions such as targeted training programs. Ensure seamless adoption and measurable ROI.
• Facilitate Stakeholder Workshops: Guide high-impact discussions and collaborative sessions to crystallize definitions of success, unearth pain points, and co-create visions for optimized processes.
• Elicit Business Requirements: Employ a multifaceted approach—interviews, document reviews, workshops, and workflow mapping—to capture precise requirements and articulate desired future states.
• Project Management Mastery: Architect and execute smart workstreams leveraging proven methodologies like Agile or Waterfall, ensuring on-time, on-budget delivery of transformative outcomes.
• Communication Excellence: Craft and deliver multi-modal communications tailored to diverse audiences, from executives to frontline teams. Maintain transparency with concise, professional updates.
• Quality Audits & Continuous Improvement: Conduct regular audits to validate process integrity, uncover gaps, and fuel iterative enhancements.
• Research & Reporting: Dive into HR trends, curate quarterly reports on emerging projects, program progress, and goal attainment to inform leadership strategies.
• Mentorship: Serve as a coach and mentor, elevating departmental capabilities and fostering a culture of process excellence.
• Additional Duties: Embrace evolving responsibilities to support Lennar's dynamic HR landscape.

Technical & Behavioral Qualifications

To excel, you bring a robust foundation:

• Bachelor’s degree in Business Management, Industrial Engineering, Quality Management, or a related discipline.
• 6+ years in process improvement, with hands-on experience in development, implementation, and execution.
• Demonstrated success leading full-cycle process projects—from opportunity identification to results measurement.
• Expertise coordinating cross-functional teams in fast-paced settings.
• Proven agility with ambiguous data: spotting trends, root causes, and building compelling cases for change.
• Influence mastery: navigating stakeholders at all levels to champion sustainable solutions.
• Advanced English proficiency in written and verbal communication.
• Deep knowledge of Lean Six Sigma, BPMN, or similar frameworks; certifications like Six Sigma Black Belt highly valued.
• Tech-savvy: Experience with HRIS (e.g., Workday, SAP SuccessFactors), automation tools (e.g., UiPath), and data visualization (e.g., Tableau, Power BI).

Behaviorally, you are resilient, adaptable, and composed under pressure, with a relentless drive for results and team empowerment.

Career Path & Growth at Lennar

Lennar invests in your ascent. Starting as Manager, HR Process Excellence, trajectory includes advancement to Director-level roles, VP of HR Operations, or enterprise-wide transformation leadership. Access mentorship from C-suite executives, robust training via Lennar University, tuition reimbursement, and cross-divisional projects. Our associates enjoy clear promotion paths, with 70% of leadership roles filled internally. Build your future in a company that values innovation and loyalty.

The Impact You Will Make

You will revolutionize HR at Lennar, slashing process times by 30-50%, elevating associate engagement scores, and enabling scalable growth amid national expansion. Your optimizations will touch every associate, from new hires to executives, amplifying Lennar's reputation as an employer of choice. Contribute to Fortune 500 success while shaping communities through efficient HR that supports 10,000+ associates nationwide.

Company Benefits & Perks

Lennar prioritizes holistic well-being:

• Competitive salary ($110K-$150K estimated) with performance bonuses.
• Comprehensive medical, dental, vision, and life insurance.
• 401(k) with generous match and financial planning services.
• Generous PTO, paid holidays, and family leave.
• Homebuyer discounts and mortgage assistance.
• Wellness programs, gym reimbursements, and EAP.
• Professional development stipends and conference attendance.

Workplace Culture

Experience 'Everything’s Better Together'—collaborative, inclusive, and innovative. Miami's vibrant HQ blends work-hard-play-hard ethos with flexibility, hybrid options, and events fostering connection. Diversity drives us; we celebrate all backgrounds in a supportive, growth-oriented environment.

How to Apply

Ready to build excellence? Submit your resume and cover letter detailing process wins to careers@lennar.com. Use reference 'HR Process Excellence - Miami'. Join Lennar today—your future starts here. (1,248 words)