Internet Sales Coordinator

About Lennar

Lennar is one of the nation's leading homebuilders, proudly recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. For decades, we've been dedicated to making an impact by creating extraordinary experiences for our Homeowners, Communities, and Associates. We build quality homes, deliver exceptional customer service, give back to the communities where we work and live, and foster a culture of opportunity and growth for our Associates throughout their careers. At Lennar, we're not just constructing houses—we're building dreams, legacies, and futures. Join us in Phoenix, Arizona, and become part of a dynamic team that's reshaping the homebuilding landscape.

Executive Summary

The Internet Sales Coordinator role at Lennar is your gateway to a rewarding career in real estate sales, where you'll harness the power of digital platforms to connect eager homebuyers with their perfect Lennar home. Based in the vibrant Phoenix market, this position is pivotal in generating and nurturing a robust sales pipeline from internet-generated leads. You'll ensure every customer feels 'Tickled, Delighted, Happy' from first inquiry to closing the deal. As a key member of our Sales & Marketing team, you'll engage prospects via email, live chat, phone, and more, converting online curiosity into scheduled appointments and lifelong customer relationships. With flexible hours, including weekends, and a focus on work-life balance, this full-time role offers estimated compensation of $45,000 - $65,000 annually (based on market data for similar positions), plus comprehensive benefits.

Role & Mission

Your mission as an Internet Sales Coordinator is to bridge the digital divide between online home seekers and our stunning Lennar communities in Phoenix and surrounding Arizona areas. In a world where homebuyers start their journey on websites, social media, and search engines, you'll be the friendly, expert voice guiding them every step of the way. This role demands a blend of sales savvy, tech proficiency, and genuine passion for helping people find their dream home. You'll collaborate closely with Sales Consultants, Marketing teams, and Community Managers to deliver seamless experiences, ultimately driving revenue growth and customer satisfaction. At Lennar, we empower you to build your future while helping others build theirs—zero defect homes, on time, on budget, and with unmatched quality.

Detailed Responsibilities

• Capture and Convert Leads: Proactively identify and transform online inquiries from websites, social media, and lead generation platforms into high-quality sales prospects, ensuring no opportunity slips through the cracks.
• Multichannel Communication: Deliver prompt, personalized responses via email, live chat, phone calls, and toll-free numbers, addressing questions about floor plans, pricing, locations, and availability with enthusiasm and accuracy.
• Database Mastery: Manage and maintain a comprehensive Internet customer database, including regular outreach to promote available inventory, quick move-in homes, and special incentives.
• Content & Resource Management: Update digital reference materials, community brochures, and online listings to keep all information current, collaborating with Marketing for targeted electronic campaigns.
• Sales Guidance: Lead customers through the entire sales funnel, providing detailed info on products, financing options, builder incentives, and community amenities to build trust and excitement.
• Event & Meeting Participation: Attend weekly sales meetings, community open houses, grand openings, and training sessions to stay ahead of market trends and product knowledge.
• Coordination & Follow-Up: Work hand-in-hand with Sales Consultants to schedule appointments, prepare for model home tours, and follow up post-visit to nurture leads toward purchase.
• Flexible Scheduling: Be available for weekend shifts and evenings as needed to accommodate customer availability in the fast-paced Phoenix housing market.

These responsibilities ensure a steady flow of qualified leads, contributing directly to divisional sales targets and Lennar's market dominance.

Technical & Behavioral Qualifications

Education & Experience

• High School Diploma or GED required; Associate's or Bachelor's degree in Business, Marketing, or related field preferred.
• 1-2 years of sales experience, with telephone sales or real estate background highly desirable.

Skills & Competencies

• Exceptional verbal and written communication skills for engaging diverse customers.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot), Microsoft Office, and digital lead tools.
• Strong organizational abilities to juggle multiple leads and deadlines independently.
• Interpersonal savvy to build rapport quickly and handle objections gracefully.

Physical & Logistical Requirements

• Valid Arizona Driver’s License and reliable vehicle for community visits.
• Real estate license may be required (company support available).
• Comfortable lifting 25 lbs., extensive computer/phone use, and driving in all weather to demo homes.
• In-person presence at offices, job sites, and communities during business hours.

We seek self-starters who thrive in a goal-oriented environment and embody Lennar's values of integrity, excellence, and customer focus.

Career Path & Growth at Lennar

Start as an Internet Sales Coordinator and unlock a clear path to advancement: progress to Internet Sales Manager, Sales Consultant, Community Sales Manager, or even Divisional Sales roles. Lennar invests in your success with ongoing training, mentorship, and leadership development programs. Many of our top executives began in entry-level sales positions. Enjoy tuition reimbursement through our Education Assistance Program, internal promotions, and exposure to cutting-edge homebuilding innovations. Build a 20+ year career with us—your growth is our priority.

The Impact You Will Make

Every lead you convert brings a family closer to their dream home, strengthens Arizona communities, and fuels Lennar's leadership in sustainable, innovative housing. You'll directly impact sales velocity, customer NPS scores, and team performance metrics. Imagine the satisfaction of handing keys to a delighted homeowner, knowing you orchestrated their journey from click to close. Your work creates ripple effects: jobs supported, economies boosted, and legacies built—one home at a time.

Company Benefits & Perks

• Comprehensive health coverage: Medical, Dental, Vision with multiple plan options.
• 401(k) Retirement Savings with 100% company match up to 5% of salary.
• Paid Parental Leave and up to $30,000 Adoption Assistance.
• Associate Assistance Program for mental health and life support.
• Education Assistance for career advancement.
• Generous PTO, holidays, and wellness incentives.
• Employee discounts on Lennar homes and perks programs.

Workplace Culture

Lennar Phoenix fosters a collaborative, high-energy culture where innovation meets tradition. Enjoy team-building events, community volunteer days, and a supportive environment that values diversity, work-life balance, and fun. We're proud of our inclusive workplace, ranked highly for employee satisfaction.

How to Apply

Ready to build your future with Lennar? Apply now via our careers portal. Submit your resume, cover letter highlighting sales experience, and references. We review applications weekly—join our talent community for updates. Lennar is an equal opportunity employer. #LI-AM1 #CB #IND-SALES