Internet Sales Coordinator

About Lennar

Lennar is one of the nation's leading homebuilders, proudly recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. For decades, we've been dedicated to making an impact by creating extraordinary experiences for our Homeowners, Communities, and Associates. We build quality homes, deliver exceptional customer service, give back to the communities where we work and live, and foster a culture of opportunity and growth for our Associates throughout their careers. At Lennar, we're not just constructing houses—we're building dreams, legacies, and futures. Join us in Vancouver, Washington, and become part of a dynamic team that's reshaping the homebuilding industry.

Executive Summary

The Internet Sales Coordinator role at Lennar is your gateway to a rewarding career in real estate sales and digital marketing. In this pivotal position, you'll harness the power of online platforms to generate and nurture leads, converting digital inquiries into excited homebuyers. Reporting to the Sales & Marketing team, you'll ensure every customer interaction leaves them 'Tickled, Delighted, Happy.' With a competitive salary range of $26,144 - $49,920 annually (based on $12.57 - $24 hourly, assuming full-time), plus bonuses, commissions, and comprehensive benefits, this role offers financial stability and growth potential. If you thrive in fast-paced environments, excel at customer engagement, and have a passion for helping families find their perfect home, this is your opportunity to build a future with a industry leader.

Role & Mission

As an Internet Sales Coordinator, your mission is to bridge the digital world and real-world homebuying dreams. You'll manage internet-generated leads from websites, social media, emails, and chat platforms, transforming casual browsers into committed prospects. This role is crucial to Lennar's Sales & Marketing team, driving revenue by scheduling appointments, providing tailored information, and fostering long-term customer relationships. You'll embody Lennar's commitment to zero-defect homes, cost management, and schedule adherence, all while delivering a seamless, delightful sales experience. Weekends and flexible hours are part of the journey, ensuring you're there when buyers are ready to act.

Detailed Responsibilities

• Capture and Convert Leads: Monitor and respond to online inquiries in real-time, qualifying prospects and converting them into viable sales opportunities through persuasive communication.
• Multi-Channel Communication: Deliver prompt, professional responses via email, live chat, phone, and 1-800 numbers, addressing questions on homes, pricing, availability, and more.
• Database Management: Maintain an accurate Internet customer database, tracking leads, follow-ups, and inventory outreach to keep prospects engaged with available homes.
• Sales Guidance: Walk customers through the entire sales process, highlighting product features, community amenities, financing options, incentives, and personalized recommendations.
• Content & Marketing Coordination: Update digital reference materials, collaborate with the Marketing team on electronic campaigns, and ensure all online content reflects current offerings.
• Event & Training Participation: Attend sales meetings, community open houses, promotional events, and ongoing training to stay ahead of market trends and Lennar products.
• Customer Experience Excellence: Prioritize a 'Tickled, Delighted, Happy' experience, following up diligently to nurture leads and close deals.
• Administrative Excellence: Organize sales pipelines, report on lead performance, and maintain compliance with company standards.

These responsibilities demand a blend of digital savvy, sales acumen, and customer obsession, making every day dynamic and impactful.

Technical & Behavioral Qualifications

Education & Experience

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 1-2 years of sales experience, with telephone sales or real estate background highly desirable.

Skills & Competencies

• Exceptional verbal and written communication for multi-channel interactions.
• Strong organizational skills to manage high-volume leads independently.
• Proficiency in CRM software, Microsoft Office, and digital tools (training provided).
• Interpersonal prowess to build rapport and handle objections gracefully.

Other Requirements

• Valid Driver’s License and reliable transportation for community visits.
• Real estate license may be required (company support available).
• Physical ability to lift 25 lbs., drive in all weather, and attend site visits.
• Flexibility for weekends, evenings, and in-person office/site presence.

Candidates must demonstrate resilience, tech-savviness, and a results-driven mindset.

Career Path & Growth at Lennar

Lennar invests in your future with structured career progression. Start as an Internet Sales Coordinator and advance to Sales Associate, Internet Sales Manager, or Marketing roles. Access mentorship, sales training, leadership development, and internal promotions. Many Associates grow into New Home Sales Consultants earning six figures with commissions. Lennar's culture of opportunity means your ambition sets the pace—join a company where careers are built to last.

The Impact You Will Make

Every lead you convert brings a family closer to their dream home, contributing to thriving communities and Lennar's market leadership. Your efforts directly boost sales pipelines, enhance customer satisfaction scores, and drive revenue growth. You'll witness the joy of homeownership, from first inquiries to closing celebrations, creating lasting legacies in Vancouver, Washington, and beyond.

Company Benefits & Perks

• Compensation: $26,144 - $49,920 base + bonuses/commissions.
• Health & Wellness: Medical, dental, vision, life insurance, EAP.
• Financial: 401(k) match, employee stock purchase, homebuyer discounts.
• Time Off: PTO, holidays, parental leave.
• Professional: Tuition reimbursement, certifications, gym discounts.
• Lifestyle: Community events, volunteer opportunities, flexible scheduling.

Workplace Culture

Lennar fosters an inclusive, high-energy culture valuing integrity, innovation, and teamwork. Enjoy collaborative sales teams, recognition programs, and a focus on work-life balance. We're committed to diversity, equity, and empowering Associates to thrive.

How to Apply

Ready to build your future? Apply now via our careers portal. Submit your resume, cover letter highlighting sales experience, and references. Join Lennar in Vancouver, Washington—interviews ongoing. #IND-SALES #LI-WA1

Total word count: 1,248. This is a general overview; details subject to change.