Internet Sales Coordinator

About Lennar

Lennar is one of the nation's leading homebuilders, proudly recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. For decades, we've been dedicated to making an impact by creating extraordinary experiences for our Homeowners, Communities, and Associates. We build quality homes, deliver exceptional customer service, give back to the communities where we work and live, and foster a culture of opportunity and growth for our Associates throughout their careers. At Lennar, we're not just constructing houses—we're building futures, dreams, and lasting legacies.

Our commitment to excellence is evident in every community we develop, every home we craft, and every relationship we nurture. With innovative designs, sustainable practices, and a customer-first approach, Lennar continues to set the standard in the homebuilding industry. Joining Lennar means becoming part of a dynamic team that's shaping the American Dream for generations to come.

Executive Summary

The Internet Sales Coordinator role at Lennar is your gateway to a rewarding career in real estate sales and digital marketing. Based in Wayne, New Jersey, this position is pivotal in transforming online inquiries into excited homebuyers. You'll be the digital frontline of our Sales & Marketing team, ensuring every lead receives a 'Tickled, Delighted, Happy' experience from first click to closing. With a competitive salary range of $26,144 - $49,920 annually (based on 40-hour weeks), plus bonuses and commissions, this full-time role offers financial rewards tied directly to your success.

Ideal for motivated individuals with sales savvy and digital dexterity, this position demands flexibility, including weekends, and offers the thrill of converting virtual conversations into real-home celebrations. If you thrive in fast-paced environments, excel at customer engagement, and have a passion for helping families find their perfect home, Lennar invites you to build your future with us.

Role & Mission

As an Internet Sales Coordinator, your mission is to generate and maintain a robust sales pipeline through internet-generated leads. You'll engage prospects across email, live chat, phone, and toll-free lines, guiding them seamlessly through the sales journey. This role ensures Lennar's reputation for unparalleled customer service by providing timely, personalized responses that build trust and excitement.

Your daily impact? Turning browser tabs into booked appointments and inquiries into signed contracts. You'll collaborate with Sales and Marketing teams to showcase our stunning communities, innovative home designs, flexible financing options, and exclusive incentives. At Lennar, this isn't just a job—it's a career built on purpose, making dreams come true through zero-defect homes, meticulous cost management, and unwavering schedule adherence.

Detailed Responsibilities

• Capture and Convert Leads: Monitor and respond to online inquiries from Lennar's website, social media, and third-party platforms, converting them into viable sales prospects with persuasive follow-ups.
• Multi-Channel Communication: Deliver prompt, professional interactions via email, live chat, phone calls, and 1-800 numbers, addressing questions about floor plans, pricing, availability, and more.
• Database Management: Maintain an accurate Internet customer database, tracking leads, scheduling follow-ups, and conducting proactive outreach for quick-move-in inventory and spec homes.
• Content & Resource Updates: Keep digital reference materials, community brochures, and product info current, coordinating with Marketing for electronic campaign distribution.
• Sales Guidance: Educate prospects on Lennar communities, home features, financing partnerships, incentives, and customization options to facilitate smooth transitions to in-person appointments.
• Team Collaboration & Events: Participate in sales meetings, community open houses, training sessions, and promotional events to stay ahead of market trends and product launches.
• Flexible Scheduling: Work weekends and evenings as needed to accommodate customer availability, ensuring 24/7 responsiveness in a competitive market.
• Performance Tracking: Utilize CRM tools to monitor lead progression, report on conversion rates, and contribute to team sales goals.

Technical & Behavioral Qualifications

Education & Experience

• High School Diploma or GED required; Associate's or Bachelor's degree preferred, especially in Business, Marketing, or Communications.
• 1-2 years of sales experience, with telephone sales or real estate background highly desirable.

Skills & Competencies

• Exceptional verbal and written communication skills for engaging diverse customers.
• Proficiency in CRM systems (e.g., Salesforce), Microsoft Office, email platforms, and live chat tools.
• Strong organizational abilities to juggle multiple leads and deadlines independently.
• Interpersonal savvy to build rapport quickly and handle objections gracefully.
• Tech-savvy with knowledge of digital marketing channels, SEO basics, and social media.

Physical & Legal Requirements

• Valid Driver’s License and reliable vehicle for community visits in all weather.
• Real estate license may be required (company support available).
• Ability to lift 25 lbs., finger dexterity for computer/phone use, and regular office/site presence.
• Must pass background check and drug screening.

Career Path & Growth at Lennar

Lennar invests in your success with robust training programs, mentorship from top performers, and clear advancement tracks. Start as Internet Sales Coordinator and progress to Internet Sales Manager, Community Sales Manager, or Regional Sales Director. Many Associates achieve promotions within 18-24 months. Access Lennar University for certifications in sales, leadership, and real estate. Enjoy tuition reimbursement, leadership development, and cross-functional rotations to broaden your expertise in a Fortune 500 powerhouse.

The Impact You Will Make

Every lead you nurture becomes a family's forever home. You'll drive revenue growth, enhance Lennar's online reputation, and contribute to community vitality. Your efforts directly support our mission of zero-defect construction and customer delight, earning accolades like top NPS scores and record sales quarters. Personally, you'll gain sales mastery, industry connections, and the satisfaction of life-changing work.

Company Benefits & Perks

• Compensation: $26,144 - $49,920 base + bonuses/commissions.
• Health & Wellness: Medical, dental, vision, life insurance, EAP.
• Financial: 401(k) match, stock purchase, homebuyer discounts.
• Time Off: PTO, holidays, parental leave.
• Perks: Gym discounts, commuter benefits, team events.

Workplace Culture

Lennar champions inclusivity, innovation, and work-life balance. Our collaborative, high-energy culture rewards initiative with recognition programs, volunteer days, and fun socials. We're committed to diversity, equity, and veteran hiring, creating an environment where every voice thrives.

How to Apply

Ready to build dreams? Submit your resume and cover letter via our careers portal. Include sales metrics if available. Lennar is an EEO employer. Join us in Wayne, NJ—apply today!