Internet Sales Coordinator

About Lennar

Lennar is one of the nation's leading homebuilders, proudly recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. For decades, we've been dedicated to making an impact by creating extraordinary experiences for our Homeowners, Communities, and Associates. We build quality homes, provide exceptional customer service, give back to the communities where we work and live, and foster a culture of opportunity and growth for our Associates throughout their careers. At Lennar, we're not just constructing houses—we're building dreams, legacies, and futures. Join us in San Diego, California, where innovation meets community in the heart of sunny Southern California.

Executive Summary

The Internet Sales Coordinator role at Lennar is your gateway to a dynamic career in real estate sales, where you'll harness the power of digital leads to connect eager homebuyers with their perfect Lennar home. Based in vibrant San Diego, this position is pivotal in generating and nurturing a robust sales pipeline through internet-generated inquiries. You'll ensure every customer feels 'Tickled, Delighted, Happy' from first contact to closing, collaborating seamlessly with the Sales & Marketing team. With flexible hours, commission potential, and a supportive environment, this role offers unlimited earning and growth opportunities in a high-demand market.

Role & Mission

As an Internet Sales Coordinator, your mission is to transform online curiosity into committed homebuyers. You'll be the digital frontline of Lennar's sales force, engaging prospects via email, live chat, phone, and toll-free lines. By providing timely, personalized responses and guiding customers through our premium offerings—from innovative floor plans and prime communities to flexible financing and exclusive incentives—you'll play a crucial role in delivering Lennar's promise of exceptional service. This position demands a blend of sales savvy, tech proficiency, and genuine enthusiasm for helping families find their forever home in San Diego's thriving housing market.

Detailed Responsibilities

• Capture and Convert Leads: Proactively identify and convert internet-generated customer inquiries into high-quality sales prospects, ensuring no lead slips through the cracks.
• Multichannel Communication: Deliver prompt, professional, and engaging responses via email, live chat, phone calls, and 1-800 numbers, building rapport and trust instantly.
• Resource Management: Maintain and update digital reference materials, community brochures, and product catalogs to keep information current and accessible.
• Sales Guidance: Expertly guide prospects through the entire sales journey, detailing home features, community amenities, financing options, builder incentives, and customization possibilities.
• Database Mastery: Manage a comprehensive Internet customer database, executing targeted outreach campaigns for quick-move-in inventory, spec homes, and new releases.
• Marketing Collaboration: Partner with the Marketing team to distribute electronic campaigns, track performance, and ensure all online content reflects the latest offerings.
• Team Engagement: Actively participate in sales meetings, community open houses, networking events, and ongoing training to stay ahead of market trends.
• Flexible Availability: Commit to working weekends and evenings as needed to accommodate customer schedules in this fast-paced, customer-centric role.

These responsibilities ensure you're at the heart of Lennar's sales engine, directly contributing to revenue growth and customer satisfaction.

Technical & Behavioral Qualifications

Education & Experience

• High School Diploma or GED required; Associate's or Bachelor's degree in Business, Marketing, or related field preferred.
• 1-3 years of sales experience, with a strong preference for telephone sales, customer service, or real estate environments.

Core Skills & Traits

• Exceptional verbal and written communication skills, with the ability to persuade and excite over digital channels.
• Superior organizational abilities to juggle multiple leads, follow-ups, and deadlines independently.
• Tech-savvy proficiency in CRM systems (e.g., Salesforce), Microsoft Office, email platforms, and live chat tools.
• High energy, resilience, and a customer-first mindset to thrive in a goal-oriented sales culture.
• Valid California Driver’s License, reliable personal transportation, and willingness to travel to communities in all weather.
• Real estate license preferred or required per local regulations; Lennar provides support for licensure if needed.

Physical Requirements

Regular in-person presence at Lennar communities, job sites, and offices is essential. Drive customers to model homes and sites, operate computers/telephones extensively, and lift up to 25 pounds of marketing materials.

Career Path & Growth at Lennar

Lennar invests in your future with structured career progression—from Internet Sales Coordinator to New Home Sales Consultant, Sales Manager, and beyond. Access mentorship programs, sales training academies, leadership development tracks, and cross-functional rotations. Many Associates advance rapidly in our merit-based culture, with opportunities to relocate across our nationwide divisions. Enjoy tuition reimbursement, certifications (e.g., real estate licensing), and performance-based promotions in a company that values long-term growth.

The Impact You Will Make

Every lead you convert brings a family closer to their dream home, strengthens San Diego communities, and fuels Lennar's market leadership. You'll create lasting 'Tickled, Delighted, Happy' experiences, drive sales velocity, and contribute to zero-defect homebuilding excellence. Your efforts directly impact quarterly goals, team commissions, and Lennar's reputation as California's premier homebuilder.

Company Benefits & Perks

• Compensation: Competitive base salary ($45,000-$75,000 estimated OTE with commissions and bonuses).
• Health & Wellness: Medical, dental, vision, life insurance, and wellness programs.
• Financial Security: 401(k) with generous company match, employee stock purchase plan.
• Time Off: Paid vacation, holidays, sick leave, and parental leave.
• Perks: Home purchase discounts, gym memberships, commuter benefits, and community volunteer paid time off.
• Professional Development: Ongoing training, certifications, and tuition assistance.

Workplace Culture

Lennar fosters an inclusive, high-performance culture emphasizing teamwork, innovation, and work-life balance. In San Diego, enjoy team-building events, recognition programs, and a collaborative office overlooking coastal communities. We're committed to diversity, equity, and empowering Associates to build extraordinary careers while making a positive community impact.

How to Apply

Ready to build your future with Lennar? Submit your resume and cover letter today via our careers portal. Include why you're passionate about homebuilding and San Diego real estate. We review applications promptly—top candidates advance to virtual interviews. Join the nation's top homebuilder and start making dreams come true! #LI-CA3

Total word count: 1,248. This overview may be modified based on business needs.