Managing Escrow Officer (Retail Division) - Fresno Division

About Lennar

Lennar, a Fortune 150 powerhouse in the homebuilding industry, is more than just a company—it's a legacy builder of dreams and communities across America. Founded on principles of innovation, quality, and customer satisfaction, Lennar has grown into one of the nation's leading residential developers, delivering over 300,000 homes annually. Lennar Title, our specialized division, stands at the forefront of real estate transaction services, providing seamless escrow, title insurance, and closing solutions that make homeownership a reality for thousands.

Centered in Fresno, California, this role oversees the dynamic Fresno Division branch, a key hub in California's thriving real estate market. With a commitment to personal growth, diversity, and excellence, Lennar Title empowers its elite professionals to exceed standards and drive profitability. Join us and be part of a company that rewards dedication with unparalleled opportunities, competitive compensation, and a supportive environment where your career can flourish.

Executive Summary

As the Managing Escrow Officer for Lennar Title's Retail Division in Fresno, California, you will lead a high-performing team delivering top-tier escrow and title services. This pivotal leadership role demands a seasoned professional with deep industry expertise to manage operations, ensure compliance, and drive profitability in a fast-paced real estate landscape. Reporting to senior leadership, you'll oversee the Fresno Division branch, acting as the critical liaison between builders, mortgage partners, and customers to meet production goals and timelines.

This is not just a job—it's a career-defining opportunity to shape division success, mentor talent, and contribute to Lennar's mission of bringing homeownership to life. With Fresno's booming housing market, you'll harness your skills to navigate complex transactions, optimize processes, and deliver exceptional results that resonate across the organization.

Role & Mission

The mission of the Managing Escrow Officer is to orchestrate cost-effective, profitable division operations while fostering a culture of excellence and compliance. You will manage escrow personnel, enforce performance objectives, and ensure seamless title services that align with Lennar's high standards. By partnering with mortgage lenders and homebuilders, you'll safeguard timelines, mitigate risks, and enhance customer satisfaction in every transaction.

Overseeing the Fresno Division branch means you're at the heart of Central California's real estate activity, where residential developments, commercial deals, subdivisions, and exchanges demand precision and leadership. Your strategic oversight will directly impact branch performance, profitability, and Lennar's reputation as the gold standard in title services.

Detailed Responsibilities

Operational Leadership

• Manage division operations to deliver escrow and related services through staff, maximizing productivity and profitability.
• Gather and review critical business intelligence, including reporting, market forecasting, and personnel data reports.
• Frequently consult with senior leadership to source real estate and business insights, informing strategic decisions.
• Supervise and coordinate escrow personnel, ensuring strict adherence to company policies and timely escrow procedures.

Vendor & Expense Management

• Work with pre-approved vendors providing services to the Fresno Division; monitor compliance, cost-effectiveness, quality, and timeliness.
• Drive process improvements and output quality; in this branch setting, manage a broad vendor portfolio including office management providers.
• Track and monitor division expenses meticulously; perform office management duties as needed to maintain efficiency.

Quality Assurance & Customer Focus

• Regularly review work quality and spot-check complete escrow files for adherence to customer requests, company policies, and procedures.
• Assist customers by resolving complaints, expediting orders, explaining procedures, and clarifying pricing schedules.
• Act as liaison between mortgage partners and builders to ensure compliance, policy adherence, production goals, and timelines are met.

Strategic Execution

• Handle diverse problems requiring analysis of multiple factors and business trends; exercise judgment within defined practices to set objectives.
• Receive high-level assignments, establish goals, allocate resources, and meet schedules, budgets, quality, and operational targets.

Technical & Behavioral Qualifications

Technical Expertise

• Extensive experience in the title and escrow industry, encompassing residential, commercial, subdivision, and exchange transactions.
• Strong computer skills with proficiency in company operating systems and applications.
• Strong process skills; highly detail-oriented with proven ability to manage competing priorities.
• Successful track record in designing, developing, and executing complex projects.

Behavioral Competencies

• Excellent supervisory skills and prior management experience required; college-level management courses a plus.
• Professional communication skills for stakeholder interactions.
• Superior problem-solving and customer service skills; ability to lead and serve as a go-to advisor.
• Demonstrated influence in shaping team thinking and gaining buy-in for initiatives.

Career Path & Growth at Lennar

At Lennar Title, your journey doesn't end at management—it's just the beginning. Excel in this Fresno role and unlock pathways to regional director positions, VP of Operations, or even C-suite titles within Lennar's expansive network. We invest in your growth through leadership training, industry certifications, mentorship programs, and cross-divisional exposure. Many of our leaders started in branch operations and rose through the ranks, building lasting careers with six-figure advancement potential.

The Impact You Will Make

As Managing Escrow Officer, you'll transform Fresno Division into a profitability powerhouse, directly influencing millions in revenue and hundreds of home closings annually. Your leadership will streamline processes, reduce errors, and elevate customer loyalty, earning rave reviews from builders and buyers alike. You'll mentor emerging talent, foster innovation in escrow practices, and contribute to Lennar's dominance in California's real estate sector—leaving a legacy of operational excellence.

Company Benefits & Perks

• Competitive salary range estimated at $95,000 - $140,000 annually, based on experience.
• Comprehensive health, dental, vision, and life insurance plans.
• 401(k) retirement savings with generous company match.
• Paid time off, holidays, and flexible scheduling.
• Professional development tuition reimbursement and ongoing training.
• Employee home purchase discounts and wellness programs.
• Performance bonuses and profit-sharing opportunities.

Workplace Culture

Lennar Title's Fresno team embodies collaboration, innovation, and work-life balance. Enjoy a modern office in vibrant Fresno, California, with team-building events, recognition programs, and a diverse, inclusive environment that celebrates achievements. We're passionate about empowering you to build your future while supporting community growth—one closing at a time.

How to Apply

Ready to lead escrow excellence at Lennar Title? Submit your resume and cover letter detailing your title industry experience and leadership achievements today. We're interviewing top candidates immediately for this full-time opportunity in Fresno, California. Join Lennar and empower homeownership—apply now!