Commis au trafic Careers at Lineage Logistics - Laval, Quebec | Apply Now!
Lineage Logistics
Commis au trafic Careers at Lineage Logistics - Laval, Quebec | Apply Now!
Job Description
Commis au trafic (Traffic Clerk) at Lineage Logistics in Laval, Quebec
Role Overview
Are you a motivated and passionate individual looking to join a growing team? Lineage Logistics is seeking a Commis au trafic (Traffic Clerk) for a 6-month contract in Laval, Quebec. As a key member of our shipping/receiving office, you will be the first point of contact for clients (drivers), ensuring a smooth and efficient experience. Your responsibilities will include reviewing and verifying shipping documents, coordinating with operations, and liaising with customer service to schedule appointments. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this is the perfect opportunity for you.
Day in the Life
Imagine starting your day by welcoming drivers to the facility, greeting them with a friendly and professional demeanor. You'll carefully review their shipping documents, ensuring they are complete and accurate. You'll verify temperature requirements, prepare necessary regulatory documentation, and confirm appointment times. Throughout the day, you'll coordinate with the warehouse team to assign drivers to the appropriate loading docks, minimizing delays and maximizing efficiency. You'll also handle customer inquiries, resolve issues, and ensure that all requests are addressed promptly and effectively. You will also be responsible for verifying invoices and providing support during regulatory inspections.
Why Laval, Quebec?
Laval is a vibrant and growing city just north of Montreal, offering a unique blend of urban amenities and natural beauty. With a thriving economy, diverse culture, and affordable cost of living, Laval is an attractive place to live and work. The city boasts excellent schools, parks, and recreational facilities, making it a great place to raise a family. Its proximity to Montreal provides access to world-class entertainment, dining, and cultural attractions. Working in Laval also offers the opportunity to immerse yourself in Quebec's rich culture and language.
Career Path
This 6-month contract position as a Commis au trafic can be a stepping stone to a rewarding career at Lineage Logistics. With proven performance and dedication, you can explore opportunities for advancement within the company. Potential career paths include:
- Traffic Coordinator
- Customer Service Representative
- Warehouse Supervisor
- Logistics Analyst
- Operations Manager
Lineage Logistics is committed to employee development and provides ample opportunities for training and growth.
Salary & Benefits
The estimated salary range for this Commis au trafic position in Laval, Quebec is $35,000 to $45,000 per year. Lineage Logistics also offers a comprehensive benefits package, including:
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Retirement savings plan with company match
- Employee assistance program (EAP)
- Opportunities for professional development and training
Lineage Logistics Culture
Lineage Logistics is a global leader in temperature-controlled logistics, dedicated to preserving, protecting, and distributing food to nourish the world. Our core values are:
- Safe: We prioritize the safety of our employees, customers, and communities.
- Trust: We build trust through honesty, integrity, and accountability.
- Solutions Driven: We are innovative and resourceful in finding solutions for our customers.
- Empowered: We empower our employees to make decisions and take ownership.
- One Lineage: We work together as one team to achieve our goals.
We foster a culture of collaboration, respect, and continuous improvement. We are committed to creating a workplace where everyone feels valued, supported, and empowered to succeed.
How to Apply
If you are a motivated and passionate individual with a strong customer service background, we encourage you to apply for the Commis au trafic position at Lineage Logistics. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!
FAQ
- What are the key responsibilities of a Commis au trafic?
The Commis au trafic is responsible for greeting clients (drivers), verifying shipping documents, coordinating with operations, and liaising with customer service.
- What qualifications are required for this position?
0-2+ years of experience in customer service in logistics, transportation, or warehousing is required. Bilingualism (English/French) is mandatory.
- What is the salary range for this position?
The estimated salary range is $35,000 to $45,000 per year.
- What benefits does Lineage Logistics offer?
Lineage Logistics offers a comprehensive benefits package, including health insurance, paid time off, and a retirement savings plan.
- What is the company culture like at Lineage Logistics?
Lineage Logistics fosters a culture of collaboration, respect, and continuous improvement.
- What are the opportunities for career advancement?
With proven performance and dedication, you can explore opportunities for advancement within the company.
- Is this a contract position?
Yes, this is a 6-month contract position.
- What is the work schedule?
The work schedule is a day shift with flexible hours.
- What software is used in this role?
The role involves working with TMW systems.
- Is there opportunity for overtime?
Overtime may be available depending on business needs.
Locations
- Laval, Quebec, Canada
Salary
38,500 - 49,500 CAD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Logisticsintermediate
- Transportationintermediate
- Warehousingintermediate
- Client Communicationintermediate
- Documentationintermediate
- Temperature Verificationintermediate
- Regulatory Complianceintermediate
- Shipping/Receivingintermediate
- Data Entryintermediate
- Inventory Controlintermediate
- Problem-solvingintermediate
- Coordinationintermediate
- Attention to Detailintermediate
- Bilingual (English/French)intermediate
- TMW Systemsintermediate
- Time Managementintermediate
- ACIA Coordinationintermediate
- Professionalismintermediate
- Teamworkintermediate
- Adaptabilityintermediate
- Record Keepingintermediate
Required Qualifications
- 0-2+ years of experience in customer service roles in logistics, transportation, or warehousing (experience)
- University degree, college diploma, or post-secondary training/courses in customer service preferred (experience)
- Mandatory Bilingualism (English/French) (experience)
- Post-secondary education in business, warehouse transport, operations management, or a related field an asset (experience)
- Demonstrated commitment to prioritizing external and internal customers (experience)
- Proficiency in providing exceptional service via phone and email (experience)
- Ability to identify and respond to customer needs and expectations promptly and effectively (experience)
- Proactive in anticipating and preventing delays or other challenges that may affect the customer (experience)
- Experience working with TMW systems or similar software (experience)
- Knowledge of regulatory requirements in the logistics industry (experience)
- Strong communication and interpersonal skills (experience)
- Ability to work in a fast-paced environment (experience)
- Excellent organizational skills and attention to detail (experience)
Responsibilities
- Participate in a culture where health and safety are a priority and comply with all regulatory and company safety requirements
- Greet clients (drivers) upon arrival, closely collaborating with them to ensure an exceptional customer service experience, including connecting/disconnecting, collecting and reviewing documents for completeness and accuracy, verifying temperature requirements, preparing regulatory documentation, and confirming HPA for late appointments
- Work with the warehouse solutions team to meet customer requirements in a timely manner, preparing appropriate documents, communicating temperature requirements, updating the TMW system with driver arrival information, verifying accuracy, creating labels, and ensuring all documents are complete and accurate
- Coordinate the assignment of clients to the appropriate loading dock to create efficiency for the warehouse team and prevent outbound/inbound delays
- Liaise with the customer service representative regarding customer requests or demands (e.g., shipping delays, same-day shipments), and coordinate special same-day shipping requests
- Verify the accuracy of invoices
- Provide support/assistance during regulatory inspections, coordinating with the ACIA inspector as needed
- Work with inventory control to coordinate customer recall activities and other customer requests
- Potentially involved in system element configuration under the direction of the supervisor or manager, validating automatic charges in the system
- Operate within the Code of Professional Conduct, company policies and procedures, and all laws and regulations governing the workplace
- Ensure timely and accurate processing of all shipping and receiving documentation
- Maintain a clean and organized work area
- Collaborate with other team members to ensure smooth operations
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick leave, holidays)
- general: Retirement savings plan with company match
- general: Employee assistance program (EAP)
- general: Opportunities for professional development and training
- general: Career advancement opportunities within a growing company
- general: Positive and supportive work environment
- general: Employee discount programs
- general: Wellness programs
- general: Life insurance
- general: Disability insurance
- general: Competitive salary
- general: Bonus potential based on performance
- general: Tuition reimbursement for relevant coursework
- general: Employee referral program
Tags & Categories
Answer 10 quick questions to check your fit for Commis au trafic Careers at Lineage Logistics - Laval, Quebec | Apply Now! @ Lineage Logistics.
Related Books and Jobs
Commis au trafic Careers at Lineage Logistics - Laval, Quebec | Apply Now!
Lineage Logistics
Commis au trafic Careers at Lineage Logistics - Laval, Quebec | Apply Now!
Job Description
Commis au trafic (Traffic Clerk) at Lineage Logistics in Laval, Quebec
Role Overview
Are you a motivated and passionate individual looking to join a growing team? Lineage Logistics is seeking a Commis au trafic (Traffic Clerk) for a 6-month contract in Laval, Quebec. As a key member of our shipping/receiving office, you will be the first point of contact for clients (drivers), ensuring a smooth and efficient experience. Your responsibilities will include reviewing and verifying shipping documents, coordinating with operations, and liaising with customer service to schedule appointments. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this is the perfect opportunity for you.
Day in the Life
Imagine starting your day by welcoming drivers to the facility, greeting them with a friendly and professional demeanor. You'll carefully review their shipping documents, ensuring they are complete and accurate. You'll verify temperature requirements, prepare necessary regulatory documentation, and confirm appointment times. Throughout the day, you'll coordinate with the warehouse team to assign drivers to the appropriate loading docks, minimizing delays and maximizing efficiency. You'll also handle customer inquiries, resolve issues, and ensure that all requests are addressed promptly and effectively. You will also be responsible for verifying invoices and providing support during regulatory inspections.
Why Laval, Quebec?
Laval is a vibrant and growing city just north of Montreal, offering a unique blend of urban amenities and natural beauty. With a thriving economy, diverse culture, and affordable cost of living, Laval is an attractive place to live and work. The city boasts excellent schools, parks, and recreational facilities, making it a great place to raise a family. Its proximity to Montreal provides access to world-class entertainment, dining, and cultural attractions. Working in Laval also offers the opportunity to immerse yourself in Quebec's rich culture and language.
Career Path
This 6-month contract position as a Commis au trafic can be a stepping stone to a rewarding career at Lineage Logistics. With proven performance and dedication, you can explore opportunities for advancement within the company. Potential career paths include:
- Traffic Coordinator
- Customer Service Representative
- Warehouse Supervisor
- Logistics Analyst
- Operations Manager
Lineage Logistics is committed to employee development and provides ample opportunities for training and growth.
Salary & Benefits
The estimated salary range for this Commis au trafic position in Laval, Quebec is $35,000 to $45,000 per year. Lineage Logistics also offers a comprehensive benefits package, including:
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Retirement savings plan with company match
- Employee assistance program (EAP)
- Opportunities for professional development and training
Lineage Logistics Culture
Lineage Logistics is a global leader in temperature-controlled logistics, dedicated to preserving, protecting, and distributing food to nourish the world. Our core values are:
- Safe: We prioritize the safety of our employees, customers, and communities.
- Trust: We build trust through honesty, integrity, and accountability.
- Solutions Driven: We are innovative and resourceful in finding solutions for our customers.
- Empowered: We empower our employees to make decisions and take ownership.
- One Lineage: We work together as one team to achieve our goals.
We foster a culture of collaboration, respect, and continuous improvement. We are committed to creating a workplace where everyone feels valued, supported, and empowered to succeed.
How to Apply
If you are a motivated and passionate individual with a strong customer service background, we encourage you to apply for the Commis au trafic position at Lineage Logistics. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!
FAQ
- What are the key responsibilities of a Commis au trafic?
The Commis au trafic is responsible for greeting clients (drivers), verifying shipping documents, coordinating with operations, and liaising with customer service.
- What qualifications are required for this position?
0-2+ years of experience in customer service in logistics, transportation, or warehousing is required. Bilingualism (English/French) is mandatory.
- What is the salary range for this position?
The estimated salary range is $35,000 to $45,000 per year.
- What benefits does Lineage Logistics offer?
Lineage Logistics offers a comprehensive benefits package, including health insurance, paid time off, and a retirement savings plan.
- What is the company culture like at Lineage Logistics?
Lineage Logistics fosters a culture of collaboration, respect, and continuous improvement.
- What are the opportunities for career advancement?
With proven performance and dedication, you can explore opportunities for advancement within the company.
- Is this a contract position?
Yes, this is a 6-month contract position.
- What is the work schedule?
The work schedule is a day shift with flexible hours.
- What software is used in this role?
The role involves working with TMW systems.
- Is there opportunity for overtime?
Overtime may be available depending on business needs.
Locations
- Laval, Quebec, Canada
Salary
38,500 - 49,500 CAD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Logisticsintermediate
- Transportationintermediate
- Warehousingintermediate
- Client Communicationintermediate
- Documentationintermediate
- Temperature Verificationintermediate
- Regulatory Complianceintermediate
- Shipping/Receivingintermediate
- Data Entryintermediate
- Inventory Controlintermediate
- Problem-solvingintermediate
- Coordinationintermediate
- Attention to Detailintermediate
- Bilingual (English/French)intermediate
- TMW Systemsintermediate
- Time Managementintermediate
- ACIA Coordinationintermediate
- Professionalismintermediate
- Teamworkintermediate
- Adaptabilityintermediate
- Record Keepingintermediate
Required Qualifications
- 0-2+ years of experience in customer service roles in logistics, transportation, or warehousing (experience)
- University degree, college diploma, or post-secondary training/courses in customer service preferred (experience)
- Mandatory Bilingualism (English/French) (experience)
- Post-secondary education in business, warehouse transport, operations management, or a related field an asset (experience)
- Demonstrated commitment to prioritizing external and internal customers (experience)
- Proficiency in providing exceptional service via phone and email (experience)
- Ability to identify and respond to customer needs and expectations promptly and effectively (experience)
- Proactive in anticipating and preventing delays or other challenges that may affect the customer (experience)
- Experience working with TMW systems or similar software (experience)
- Knowledge of regulatory requirements in the logistics industry (experience)
- Strong communication and interpersonal skills (experience)
- Ability to work in a fast-paced environment (experience)
- Excellent organizational skills and attention to detail (experience)
Responsibilities
- Participate in a culture where health and safety are a priority and comply with all regulatory and company safety requirements
- Greet clients (drivers) upon arrival, closely collaborating with them to ensure an exceptional customer service experience, including connecting/disconnecting, collecting and reviewing documents for completeness and accuracy, verifying temperature requirements, preparing regulatory documentation, and confirming HPA for late appointments
- Work with the warehouse solutions team to meet customer requirements in a timely manner, preparing appropriate documents, communicating temperature requirements, updating the TMW system with driver arrival information, verifying accuracy, creating labels, and ensuring all documents are complete and accurate
- Coordinate the assignment of clients to the appropriate loading dock to create efficiency for the warehouse team and prevent outbound/inbound delays
- Liaise with the customer service representative regarding customer requests or demands (e.g., shipping delays, same-day shipments), and coordinate special same-day shipping requests
- Verify the accuracy of invoices
- Provide support/assistance during regulatory inspections, coordinating with the ACIA inspector as needed
- Work with inventory control to coordinate customer recall activities and other customer requests
- Potentially involved in system element configuration under the direction of the supervisor or manager, validating automatic charges in the system
- Operate within the Code of Professional Conduct, company policies and procedures, and all laws and regulations governing the workplace
- Ensure timely and accurate processing of all shipping and receiving documentation
- Maintain a clean and organized work area
- Collaborate with other team members to ensure smooth operations
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick leave, holidays)
- general: Retirement savings plan with company match
- general: Employee assistance program (EAP)
- general: Opportunities for professional development and training
- general: Career advancement opportunities within a growing company
- general: Positive and supportive work environment
- general: Employee discount programs
- general: Wellness programs
- general: Life insurance
- general: Disability insurance
- general: Competitive salary
- general: Bonus potential based on performance
- general: Tuition reimbursement for relevant coursework
- general: Employee referral program
Tags & Categories
Answer 10 quick questions to check your fit for Commis au trafic Careers at Lineage Logistics - Laval, Quebec | Apply Now! @ Lineage Logistics.
Related Books and Jobs